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Assistant Manager Reservations

5 months ago

Dubai, United Arab Emirates One&Only Resorts Full time

As an Assistant Manager, Reservations youwill be responsible for assisting the Manager, Reservations inmanaging the daily operations. You should be a continuous source ofinformation to help and assist all the guests & colleaguesin their needs, as well as replying to all incoming correspondencepromptly. You will train all technical skills and service deliveryto an international 5-star standard, and oversee service providers,answer questions and inquiries, troubleshoot problems, provideinformation, and handlecomplaints.

AboutYou

Ideally, we would love youto have a Bachelors’ degree with a minimum of 2years’ experience working in a call center orreservations environment within a similar capacity. You should be comfortable talking and engaging with guests over the telephone andhave a passion for customer service.