Specialist Vendor Operations
3 weeks ago
What’s onYour Plate?
- Manage day to day vendor operationstasks and keep ownership of supporting back office tools whiledelivering on agreed KPIs
- Define and executesteps to achieve performance improvement, managing the work-flow ina end to end manner
- Improve vendor trainingquality, introduce new trainingmodules
- Scheduling assigning and carrying outtraining with restaurant partners, troubleshooting and technicalsupport
- Developing action plans with thedepartment manager to address weak areas in need ofimprovement
- Work alongside regional logisticsand country sales teams on actions and activities to drive vendoroperations forward
- Reporting and monitoring ofKPIs and performance SLAs
- Drive key projectsthrough end to end project management for operational improvementacross vendor onboarding and performanceareas
- Be hands-on with related back officetools and make necessary adjustments based on businessneeds.
- Manage a team of operations coordinatorsand ensure the best output for the operations and onboardingfunction
What did weorder?
- Bachelor’s Degree ismandatory
- 3-4 years’ experience inoperations or logistics. food/grocery techindustry
- Strong communication skills, bothwritten and verbal
- Experience in dealing withcross-cultural team members and cross-functionalteams
- G-suite and MS Office suite skills andData Interpretation Skills
- Ability to deal withambiguity, work under pressure, and handlestress
- A motivated team player and supportsVendor operation function overall objectives by going the extramile
- Knowledgeable in operations andperformance-related tasks
- 3-4 years’experience in operations or logistics. food/grocery techindustry
- The ability to quickly adapt to newenvironment and systems
- A team player who canwork in a fast-paced environment with a make-it-happenattitude
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