Female Residential Hall Coordinator

1 week ago

Sharjah, Sharjah, United Arab Emirates American University of Sharjah Full time

Supervision

Oversee a residential block of 250-350 students.

  • Supervision and performance evaluation of Assistant Residential Hall Coordinators.
  • Supervision of 8-15 Resident Assistant (RAs) and Residential Life Resource Officers (RLRO)

Community & Student Leadership Development

  • Support programs to create a strong community in the complex, providing a friendly environment to the residents.
  • Work with RAs, Student Engagement and Leadership Department (SELD), Student Athletics and Recreation Department (SARD), and other units on campus to support programs and residential curriculum model.
  • Collaborate with faculty and staff that may be working with Living/Learning Communities.
  • Manage Hall Council so that students can have leadership opportunities in housing.
  • Welcome students and parents with an engaging opening/move-in day ensuring smooth check-in and meet and greet.
  • Ensure smooth move in and move out procedures which includes assignments, charges, transfers and cancellation.
  • Ensure students understand the rules, regulations, facilities and services to students through direct communication and flyers/posters.
  • Refer students when necessary to the proper resource on campus, university health care, student counseling, academic support center, etc.
  • Manage roommate problems and other issues that are impacting the residential community.
  • Oversee the safety and security of resident students.

Student Conduct and Crisis Management

  • Coordinate and serve in an on-call duty rotation each evening from 5 pm – 7 am for a population of 700-800 residential students.
  • Manage student conduct issues as noted in the residential policies and student handbook, liaising with the student conduct & resolution department. Document inappropriate behavior.
  • Prepare student staff duty and desk schedules each semester.
  • Carry out fire drills supervision and other emergency preparation initiatives in coordination with security and emergency management.
  • Manage emergency operations according to Student Residential Life Department (SRLD) policies and university policies.

Administrative and Departmental Responsibilities

  • Follow-up on hall maintenance, cleaning, and other issues reported to OPD/IT/Facilities.
  • Collaborate and coordinate efforts with other residence hall coordinators, complex managers, and senior leadership in SRLD.
  • Participate in departmental functions, projects, or committees, including but not limited to community development initiatives, housing operations management, staff selection and training, student discipline process, assessment and leadership development.
  • Assist and participate in staff training and educational workshops offered by Residential Life and other campus departments.
  • Follow processes for custodian reports and logistics.
  • Ensure system data entry for student check-in, checkout, cancellation, transfers, charges and attendance are up-to-date and accurately completed.
  • Other duties as assigned to fulfill the mission of SRLD.

Qualifications, skills and experience required

  • Bachelor's degree.
  • Experience living on campus while in college preferred or experience in a student leadership position while in college.
  • Able to work weekends and evenings, plus on-call responsibilities for a week once or twice a month.
  • Able to reside on-campus.
  • Able to work with a diverse team of staff and students.
  • Excellent administrative and organization skills.
  • Excellent communication skills, friendly and approachable manner.
  • Microsoft Office skills.
  • Ability to multitask and resolve issues.
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