Pool Attendant

3 weeks ago

Fujairah, United Arab Emirates AccorHotel Full time

PoolAttendant

The Pool Attendant isresponsible to oversee the Pool areas of the Recreation Departmentand attend to the guest needs during his stay providing personalservice in assistance

JOBRESPONSIBILITIES

  • Toperform opening and closing procedures according to theshift.
  • To inspect pool areas at start duringand at the end of the shift to ensure that the set up of thedepartment is in accordance with establishedstandard.
  • To ensure that standards aremaintained at a superior level on a dailybasis.
  • To execute the standards of Recreationin the setup of amenities (changing rooms) as well as poolchairs.
  • To rearrange furniture layout whenevernecessary.
  • To distribute the towels andamenities needed.
  • To monitor maintainscleanliness sanitation and organization of the poolareas.
  •  To work in close coordinationwith other team members to ensure smoothoperations.
  •  To provide a courteousprofessional efficient and flexible service at alltimes.
  •  To establish a rapport withguests providing guest recognition and good customerrelationships.
  • To respond to guest enquiries onpool activities as well as on kids club and other informationregarding the facility and services of theHotel.
  • To Control inhouse guests and eventualoutside visitors.
  • To escort arriving guest torequested area (pool).
  • To anticipate guestsneeds respond promptly and acknowledge all guests however busy andwhatever time of day.
  • Maintain positive guestrelations at all times. 
  • To maintainpool including proper chemical PH rate for the purpose ofmaintaining the facilities and complying with mandated health andrequirements.
  • To assist lifeguards inmaintaining swimming pool equipment for the purpose of ensuring theequipment is in proper working condition.
  • Toreport technical difficulties to the maintenancedepartment.
  • To control inventory oftowels.
  • To Control inventory of poolgames.
  • To Report any damage immediately to thesupervisor or the Manager.
  • To support theordering of pool supplies.
  • To ensure a highstandard of personal appearance and hygiene as well as wear thecorrect uniform and nametag at all times.
  • Toattend briefings as required and contribute to all staff meetingsDepartmental and Hotel trainings as scheduled and other relatedactivities
  • To interact with other departmentsto provide additional or specialized guestservices.
  • To know and adhere strictly to Lost& Found procedures.
  • To report to thesupervisor and/or Manager any sickness or unusual behaviour ofguests.
  • Is responsible for the pool informationboardsetup.

Qualifications:

EDUCATION&EXPERIENCE

  • Minimum ofoneyear experience in the same position in a 5 LuxuryHotel.
  • Basic knowledge of detergents and poolcleaningmethods

RemoteWork :

No


EmploymentType :

Fulltime

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