Assistant Shop Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates Etoile Group Full time
Talent Acquisition Lead | Luxury | Retail | Employee Relations | HR | AUB-Masters in Human Resource Management | MHRM | AUB-BA in Public…

As an Assistant Store Manager, he/she will manage the day to day shop operations ranging from customer service to after sales service and handle all administrative functions being the main interface with the back office team. He/she will manage staff, control stock levels / inventories, organize shop layout and prepare weekly / monthly reports. Furthermore, he/she shall attend buying if required and maintain an active customer database to achieve set targets and secure continuous added value at all times. He/she will work closely with his / her respective Retail Manager for the smooth running of the Boutique operations.

  • Be present in the shop floor to generate sales and also handling VIP customers.
  • Conduct sales analysis, follow up on market trends and monitor the competition's activity.
  • Propose ways to improve the business: in store merchandizing, opening hours, product mix.
  • Produce quantitative and qualitative sales report.

Customer Service

  • Identify customer potential needs and use initiatives to meet those needs.
  • Ensure consistency in customer service delivered and handle all complaints.
  • Ensure building, maintaining and using the customer data base.

Stock Management

  • Enter all received goods and ensure stock control and proper record of all stock movements.
  • Supervise the replenishment process to avoid and report any over stock along with the suggested corrective action.
  • Prepare for the inventory.

General Operations

  • Coordinate with the back office, suppliers, logistics, marketing and merchandizing team regards of new launches, in store animation or renovation and provide feedback accordingly.
  • Follow up on different issues with Mall Management such as permits and security.
  • Monitor customer movement into the shop and detect any theft or violation.
  • Acquire product knowledge to create product awareness to the customer and monitor inventory and stock availability.
  • Check sales figures, assist in pricing adjustments.
  • Organize shop layout, merchandise and display items effectively on shelves.
  • Decorate and animate window displays as per the brand standards and guidelines.
  • Conduct regular checks on the organization and cleanliness of the stock room and shelves.
  • Ensure staff compliance and proper implementation of procedures.
  • Ensure smooth and effective running of daily activities.
  • Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display, lighting and stock rotation.
  • Implement all merchandising as per the brand's visual merchandising guidelines.
  • Conduct daily walkthroughs to check presentation standards.

People Management

  • Prepare schedule to ensure full coverage of the shop floor and maintain grooming standards of the staff.
  • Can be involved in the recruitment process of Shop Staff and Sales Executives within his/her domain.
  • Manage, engage and delegate the responsibilities of the team reporting to her.
  • Conduct assessment of own team members.
  • Responsible for coaching and training own team members.
  • Reconcile daily reports with Accounting Department.
  • Ascertain proper labelling and receipt of shipments with PSAS Department.
  • Prepare, discuss and set staff monthly objectives.
  • Coordinate stock transfers and present monthly feedback on product movement.
  • Discuss staff related issues such as annual leaves, confirmations…and ensure proper adherence to policies in practice.
  • Provide relevant reports on periodic sales, stock movement to assist in buying/buying reviews if necessary.

Your Profile:

  • Previous experience in a managerial role in luxury retail.
  • Accurate and detail-oriented.
  • Follows and understands procedures.
  • Flexible and able to work under pressure.
#J-18808-Ljbffr

  • Dubai, Dubai, United Arab Emirates Etoile Group Full time

    Direct message the job poster from Etoile GroupRegional Talent Acquisition | Luxury | Retail | Employee Relations | HR | AUB-Masters in Human Resource Management | MHRM | AUB-BA in Public…As an Assistant Store Manager, he/she will manage the day to day shop operations ranging from customer service to after sales service and handle all administrative...


  • Dubai, Dubai, United Arab Emirates Careers International Full time

    Are you a fashion enthusiast with a passion for delivering exceptional customer service? Do you have expertise in textiles and design consulting? If so, we invite you to apply for the role of Personal Shopping Assistant at Careers International.About the PositionThis is an exciting opportunity to work with a diverse range of customers, providing personalized...


  • Dubai, Dubai, United Arab Emirates Etoile Group Full time

    About the RoleThe Assistant Shop Manager is responsible for leading a team of staff members and driving sales growth through effective store operations and customer engagement. This individual will report directly to the Retail Manager and play a key role in maintaining the high standards of the Etoile Group brand.Responsibilities Include:Managing daily...

  • Shop Drop Helper

    1 day ago


    Dubai, Dubai, United Arab Emirates Al Muhandes HR Consultancy Full time

    Job Summary: We are looking for energetic and customerfriendly Shop & Drop Helpers to assist with shopping packing and delivering orders efficiently. This role involves helping customers instore picking and packing items and ensuring smooth doorstep deliveries. Key Responsibilities: Shopping & Customer AssistanceAssist customers in finding and selecting...


  • Dubai, Dubai, United Arab Emirates constech Construction Full time

    Job Title: Shop Drawing and Design EngineerCompany Overview: ConTech Construction is a forward-thinking construction company that prioritizes innovation and expertise in all aspects of its operations.Job Description: As a Shop Drawing and Design Engineer, you will be responsible for preparing and studying Requests for Information (RFIs) to address missing,...


  • Dubai, Dubai, United Arab Emirates Azadea Group Full time

    We are looking for a highly skilled Shop Floor Representative to join our team at the Mall of the Emirates.About the RoleThe Shop Floor Representative will be responsible for maintaining a clean and organized store environment, assisting customers with purchases, and promoting products to meet sales targets.Maintaining a clean and organized store...

  • Machine Shop Engineer

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Reliance Career Opportunities Full time

    Date Posted: 7th Nov 2024toapply pls chk the link below:Job Description To provide support and service to themanufacturing operation. Source and implement continuousimprovement programs. Assist the Department Manager in moving thebusiness forward.Job Location: DubaiCandidate MUST be inUAE JobResponsibilities: Recruits trains supervises evaluates schedulesand...

  • Assistant Manager

    1 week ago


    Dubai, Dubai, United Arab Emirates Dubai Holding Group LLC Full time

    Job Description The Assistant Shop Manager will consistently provide our customers with the highest level of service possible and assist the Shop Manager in achieving budgeted revenue goals. Promote and monitor quality service among staff through training and by acting as a positive role model. Maintain employee attitude and morale by recognizing...

  • Shop Drop Helper

    7 days ago


    Dubai, Dubai, United Arab Emirates Al Muhandes HR Consultancy Full time

    JobSummary: We are looking forenergetic and customerfriendly Shop & DropHelpers to assist with shopping packing anddelivering orders efficiently. This role involves helping customersinstore picking and packing items and ensuring smooth doorstepdeliveries. KeyResponsibilities: Shopping & CustomerAssistance Assistcustomers in finding and...


  • Dubai, Dubai, United Arab Emirates Al-Futtaim Full time

    Job SummaryWe are seeking an experienced Assistant Store Manager to join our team at Al-Futtaim. As a key member of our retail operations team, you will be responsible for assisting the store manager in the effective running of the store, ensuring that all tasks are completed efficiently and effectively.Main ResponsibilitiesCustomer Service: Provide...

  • Shop Drop Helper

    3 weeks ago


    Dubai, Dubai, United Arab Emirates Al Muhandes HR Consultancy Full time

    JobSummary: We are looking forenergetic and customerfriendly Shop & DropHelpers to assist with shopping packing anddelivering orders efficiently. This role involves helping customersinstore picking and packing items and ensuring smooth doorstepdeliveries. KeyResponsibilities:Shopping & CustomerAssistanceAssistcustomers in finding and selectingproducts.Ensure...

  • Shop Drop Helper

    1 week ago


    Dubai, Dubai, United Arab Emirates Al Muhandes HR Consultancy Full time

    JobSummary: We are looking forenergetic and customerfriendly Shop & DropHelpers to assist with shopping packing anddelivering orders efficiently. This role involves helping customersinstore picking and packing items and ensuring smooth doorstepdeliveries. KeyResponsibilities:Shopping & CustomerAssistanceAssistcustomers in finding and selectingproducts.Ensure...


  • Dubai, Dubai, United Arab Emirates SD Investments Full time

    Job OverviewWe are seeking a highly skilled and enthusiastic individual to join our team as a Coffee Shop Team Member. In this role, you will be responsible for providing exceptional customer service, preparing and serving high-quality beverages, and maintaining a clean and organized workspace.Key ResponsibilitiesCustomer Service: Engage with customers to...


  • Dubai, Dubai, United Arab Emirates Dubai Holding Full time

    The Group's portfolio includes 20 landmark retail destinations and 15 residential communities, positioning Dubai as a global leader in business, tourism and leisure.Key Responsibilities:Coordinate MEP drawings at all stages to ensure conflicts are resolved.Conduct site visits to inspect on-site tenants' contractor's work against approved technical drawings...


  • Dubai, Dubai, United Arab Emirates Juma Al Majid Holding Group L.L.C Full time

    Juma Al Majid Holding Group L.L.C seeks a skilled Body Shop Technician to join our team. As an Automotive Body Repair Specialist, you will be responsible for assisting our experienced technicians in delivering high-quality repairs.Key responsibilities include assisting the Vehicle Body Repairer in performing allocated repairs according to Manufacturer's...


  • Dubai, Dubai, United Arab Emirates Property Shop Investment LLC Full time

    Key ResponsibilitiesAs a Financial Operations Manager at Property Shop Investment LLC, you will be responsible for overseeing accounts payable and receivable processes, reviewing and approving invoices and payments, and monitoring and managing cash flow to ensure liquidity for operational needs.The successful candidate will have a strong background in...

  • Assistant Manager I

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Elevon Core Full time

    Assistant Manager I(Job Number:ASS001067) Description ABOUTTHECOMPANY AZADEAGroup is a premier lifestyle retail company that owns and operatesmore than 40 leading international franchise concepts in fashionand accessories food and beverage home furnishings sporting goodsmultimedia and beauty and cosmetics across the Middle East andAfrica spread...


  • Dubai, Dubai, United Arab Emirates Elite Group Holding Full time

    As a Dealership Service Director, you will be responsible for overseeing the entire service department, including the body shop. This role requires strong leadership skills, as you will be tasked with managing a team of professionals to ensure efficient operations, exceptional customer service, and high-quality repair and maintenance.This role involves...


  • Dubai, Dubai, United Arab Emirates Tiger Group Full time

    Job Description:We are seeking a skilled drafter with expertise in interior design and real estate development. The ideal candidate will be responsible for preparing detailed shop drawings, technical drawings, and as-built plans for high-end residential, commercial, and hospitality projects.Key Responsibilities:Develop accurate shop drawings, detailed...


  • Dubai, Dubai, United Arab Emirates Elevon Core Full time

    About the PositionLuxury Goods Gulf LLC seeks a motivated and detail-oriented Merchandise Management Assistant to support the smooth running of the business.In this role, you will be responsible for maintaining stock levels, receiving deliveries, and ensuring the stockroom is clear and tidy.This position involves supporting the set up and maintenance of shop...