Customer Service Representative
4 weeks ago
About Udrive:Udrive is the Middle East's first car-sharing company, licensed by Dubai's RTA. We offer short-term vehicle rentals via a user-friendly Smartphone App. Our mission is to deliver efficient, cost-effective transportation solutions while minimizing the negative impacts of private car ownership.The Role:As a Call Center Representative, you'll manage both incoming and outgoing calls to address customer questions, concerns, and service-related issues. You will actively listen to callers, provide accurate solutions, and strive to exceed performance targets. The role involves documenting interactions, identifying call trends, and ensuring each customer's concern is resolved efficiently.Key Responsibilities:Handle inbound and outbound calls to address inquiries and complaints.Offer effective solutions, ensuring customers feel supported and valued.Engage in active listening, clarify details, and de-escalate complaints as needed.Track and resolve customer issues through to completion.Use relevant software, databases, and tools correctly.Maintain and surpass call center metrics without compromising service quality.Log all call details in line with established protocols.Identify recurring call patterns and alert management.Required Skills:Ability to work well under pressure and adapt to changing demands.Strong teamwork and communication skills.Qualifications:Bachelor's degree in Business, Communications, or Marketing is preferred.Fluent in Arabic and English (spoken, written, and reading).Familiarity with RTA rules and regulations is a plus.At least one year of call center or customer service experience.#J-18808-Ljbffr
-
Customer Service Representative
4 days ago
Dubai, Dubai, United Arab Emirates perfectdrs Full timeThis is a full-time on-site role for a Customer Service Representative at Perfect Doctors Clinic in Dubai, United Arab Emirates. The Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, and delivering a positive customer experience on a day-to-day basis.QualificationsCustomer Service...
-
Customer Service Representative
3 days ago
Dubai, Dubai, United Arab Emirates Connex Emirates Full timeWe are looking for a customer-oriented service representative.What does a Customer Service Representative do?A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely...
-
Customer Service Representative
8 hours ago
Dubai, Dubai, United Arab Emirates Connex Emirates Full timeWe are looking for a customer-oriented service representative.What does a Customer Service Representative do?A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely...
-
Customer Service Representative
2 days ago
Dubai, Dubai, United Arab Emirates Everythinginclick Full timeJob Description of Customer Service RepresentativeWe are seeking a dedicated and customer-focused Customer Service Representative to join our dynamic business development team. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their satisfaction. You will play a key role in...
-
Customer Service Representative
7 days ago
Dubai, Dubai, United Arab Emirates Everythinginclick Full timeJob Description of Customer Service RepresentativeWe are seeking a dedicated and customer-focused Customer Service Representative to join our dynamic business development team. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their satisfaction. You will play a key role in...
-
Customer Service Representative
6 days ago
Dubai, Dubai, United Arab Emirates BellavisoMedicalCenter Full timeDirect message the job poster from BellavisoMedicalCenter Founder & CEO at BellaViso Medical Center Company Description BellaViso is a renowned dental healthcare and aesthetic beauty provider in Dubai, dedicated to providing comprehensive, accessible, and appropriate care pathways for all ages. The center uses cutting-edge medical techniques and...
-
Customer Service Representative
3 days ago
Dubai, Dubai, United Arab Emirates Voxig IT Solutions Full timeJob Description for Customer Service RepresentativeKey Responsibilities:Greet and seat customers in a courteous manner.Present menus and provide detailed information on food and beverages.Take accurate food and drink orders and relay them to the kitchen staff.Serve meals and beverages promptly and professionally.Check on customers' satisfaction and handle...
-
Customer Service Representative
7 days ago
Dubai, Dubai, United Arab Emirates Robinson & Co (Singapore) Pte Ltd Full timeCustomer Service Representative | Retail | Robinson & Co (Singapore) Pte LtdEstablished in the retail industry, Robinson & Co (Singapore) Pte Ltd has been providing quality customer service for years. Our team of experts is dedicated to delivering exceptional experiences that meet and exceed our customers' expectations.We are seeking a Customer Service...
-
Customer Services Representative
7 days ago
Dubai, Dubai, United Arab Emirates Al Fath Group Full timeWe are looking for a Customer Services Representative who possesses the following skills:Job Type: Full TimeMonthly Salary: AEDLocation: SharjahDescriptionA passionate Customer Services Representative in telesales who excels at delivering the highest levels of customer service. Charismatic and confident, engaging in conversation with customers. Excellent...
-
Customer Service Representative
1 day ago
Dubai, Dubai, United Arab Emirates Acoup Institute Inc. Full timeJob Title: Customer Service Representative - Emirati ProgramWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Acoup Institute Inc. as part of the Emirati Program.The ideal candidate will possess excellent communication skills, both in Arabic and English, and be able to provide exceptional customer service in...
-
Customer Service Representative
7 days ago
Dubai, Dubai, United Arab Emirates Sundus Full timeJob Title: Customer Service RepresentativeCompany OverviewSundus is a leading organization committed to delivering exceptional services to its customers.
-
Customer service representative
2 days ago
Dubai, Dubai, United Arab Emirates ABCswap, Inc. Full timeLocation: Shop 11, 1-12 Building, Morocco Cluster, International City, DubaiDays: Monday to Saturday (Closed on Sundays)Job Title: Customer Service RepresentativeGC General Trading LLC is hiring Customer Service Representatives to join our teamQualifications:1. Freshers are welcome to apply2. Positive attitude and willingness to learn3. Ability to handle...
-
Customer service representative
6 days ago
Dubai, Dubai, United Arab Emirates ABCswap, Inc. Full timeLocation: Shop 11, 1-12 Building, Morocco Cluster, International City, Dubai Days: Monday to Saturday (Closed on Sundays) Job Title: Customer Service Representative GC General Trading LLC is hiring Customer Service Representatives to join our team Qualifications: Freshers are welcome to apply Positive attitude and willingness to learn Ability to...
-
Customer Service Representative
4 days ago
Dubai, Dubai, United Arab Emirates Adecco Holding Emirates B.V Full timeJob OverviewAdecco Holding Emirates B.V is seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our customer service desk.
-
Customer service representative
1 week ago
Dubai, Dubai, United Arab Emirates ABCswap, Inc. Full timeLocation: Shop 11, 1-12 Building, Morocco Cluster, International City, DubaiDays: Monday to Saturday (Closed on Sundays)Job Title: Customer Service RepresentativeGC General Trading LLC is hiring Customer Service Representatives to join our teamQualifications:Freshers are welcome to applyPositive attitude and willingness to learnAbility to handle customer...
-
Customer Service Representative
16 hours ago
Dubai, Dubai, United Arab Emirates MIRA- Search Full timeJob SummaryThe Customer Service Representative is responsible for delivering exceptional customer experiences across all touchpoints. This includes greeting visitors, responding to phone calls, managing mail and packages, and providing information to visitors.Key Responsibilities:Provide prompt and professional responses to phone calls and visitor...
-
Customer Service Representative
4 days ago
Dubai, Dubai, United Arab Emirates Sofitel Dubai Downtown Full timeCustomer Service Representative Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Sofitel Dubai Downtown. As a key member of our Food and Beverage team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable.Key ResponsibilitiesProvide warm and...
-
Customer Service Representative
2 days ago
Dubai, Dubai, United Arab Emirates Connex Emirates Full timeCareer Level: Junior LevelSalary: 3000Industry: Customer ServiceLast Date: February 28, 2025Location: DubaiCustomer Service RepresentativeWe are looking for a friendly and professional Customer Service Representative to join our team. If you have excellent communication skills and a passion for helping customers, we encourage you to applyKey...
-
Customer Service Representative
6 days ago
Dubai, Dubai, United Arab Emirates Connex Emirates Full timeCareer Level: Junior LevelSalary: 3000Industry: Customer ServiceLast Date: February 28, 2025Location: DubaiCustomer Service RepresentativeWe are looking for a friendly and professional Customer Service Representative to join our team. If you have excellent communication skills and a passion for helping customers, we encourage you to applyKey...
-
Customer Service Representative
21 hours ago
Dubai, Dubai, United Arab Emirates OnTime HealthCare Services Full timeOntime Group is looking for a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer support, addressing inquiries, and ensuring that our clients have a positive experience with our products and services.Responsibilities:Respond promptly and effectively to customer...