Banquets Bartender

4 weeks ago

Abu Dhabi, United Arab Emirates Four Seasons Hotels and Resorts Full time
  • Describe the selection of food& beverage menu items to guests by offering interesting,and vivid descriptions of each item, origin, taste, and preparationmethods; communicate guest orders including any special needs orrequests to the kitchen; coordinate food timings; check completedkitchen orders with the guest’s original order; transportitems to the guest table in a timely manner to ensure proper foodquality.
  • Anticipate guest needs, ascertainsatisfaction, and offer suggestions, and respond urgently andappropriately to guest concerns andrequests.
  • Breakdown, clean and set-up front andback bars as well as other back-of-houseareas.
  • Comply with Four Seasons’Category One and Category Two Work Rules and Standards of Conductas set forth in Employee Handbook.
  • Workharmoniously and professionally with co-workers andsupervisors.
  • Ability to work closely withstewarding & culinary teams andHousekeeping.
  • Plate, prepare food &beverage items and serve as indicated in the Standards TrainingManual.
  • Assist with food & beverageservice throughout hotel, guest rooms, meal periods, special eventsetc.
  • Assist colleagues within the department tocomplete other duties (i.e. food running, clearing, cleaning,mise-en-place, polishing equipment etc)
  • Operatetea/coffee making equipment at any time based on guest requests andBEO instructions.
  • Storesupplies.
  • The ability to handle all monies andkeep a bank float from the hotel.
  • The abilityto requisition, pick up, verify, and put away all requisitions forliquor, wine, beer, juices, soft drinks and food items used for thebar areas.
  • The ability to offer guests of theoutlet an enjoyable, expertly served beverage/dining experienceconforming to Four Seasons standards of excellence for quality,professionalism and friendliness.
  • Stock the barareas with spirits, wine, beer, juices, soft drinks, glassware andcondiments.
  • Possess excellent working knowledgeof all products served, inclusive of port, sherry, Armagnac, eau devie, cognac, other digestifs and specialtymocktails/cocktails.
  • Develop a complete workingknowledge of the menu items and their ingredients andpreparation.
  • Check, maintain and recheck thebar/s during service.
  • Utilize thehotel's point of sale system ringing up sales, printingchecks, closing checks and completing closingreadings.
  • Ensure proper pouring, mixing,blending, etc. of drinks.
  • Change ashtrays,serve cigarettes/cigars, upsell shisha where available and wipedown bar area.
  • Answer telephones according toFour Seasons' standards and take reservations or provideinformation regarding the lounge or any other hotelservice.
  • Recognize and address potentialintoxicated, disruptive or undesirableguests.
  • Report any accident immediately, nomatter how minor, to a manager. Avoid or handle a guest walkout.
  • The ability to respond properly in anyhotel emergency or safety situation.
  • Theability to carry trays, bus and reset tables with linen, china,glass and silver
  • The ability to ascertain aguest's satisfaction and handle any problem which may ariseinforming a manager of the problem and how it wasresolved.
  • Take an active role in implementingsafety procedures and following up within thedepartment.
  • Respond properly in any hotelemergency or safety situation.