Lead Business Analyst

2 weeks ago

Dubai, United Arab Emirates developrec Full time

Senior or Lead Business Analyst – Airline Loyalty Management experience required

Location: Hybrid – 2 days a week in the office.

Candidates must live in Doha, Abu Dhabi or Dubai

We are seeking an experienced and dynamic Senior/Lead Business Analyst with a strong background in the aviation sector to lead and drive critical business initiatives. This person must have experience working on a loyalty management programme for an airline.

The ideal candidate will bring 10+ years of expertise in business analysis, with proven experience in loyalty management transformation programs, coupled with deep knowledge of core aviation products and processes. This role involves working closely with stakeholders to gather requirements, perform detailed analyses, and deliver solutions that align with organizational objectives.

Key Responsibilities:

Stakeholder Management:

  • Build strong relationships with business and technical stakeholders across the organization.
  • Effectively communicate business needs and facilitate alignment between diverse teams.
  • Act as a trusted advisor to senior stakeholders, bridging the gap between business goals and technical solutions.

Requirements Elicitation & Analysis:

  • Collaborate with stakeholders to elicit, document, and prioritize requirements.
  • Analyze business needs and translate them into functional and non-functional specifications.
  • Perform gap analyses to identify areas of improvement and recommend viable solutions.

Process Mapping & Optimization:

  • Develop and maintain detailed process maps to reflect current and future state processes.
  • Propose enhancements to streamline operations and improve efficiency across key business functions.

Loyalty Management Transformation:

  • Lead and contribute to the delivery of loyalty management transformation programs, ensuring they meet the needs of the business and its customers.
  • Collaborate with cross-functional teams to ensure successful implementation of loyalty programs, driving customer engagement and retention.

Business Architecture (Optional):

  • Support the design and implementation of business architectures to align with strategic goals.
  • Identify opportunities to enhance business processes through innovative solutions and frameworks.

Industry and Market Research:

  • Conduct in-depth research on aviation industry trends, market dynamics, and competitive benchmarks.
  • Provide insights and recommendations to guide strategic decision-making and solution design.

Testing & Validation:

  • Develop user acceptance testing (UAT) plans and oversee UAT execution to ensure solutions meet business requirements.
  • Collaborate with QA teams to verify functionality and resolve issues during testing phases.

Qualifications and Skills:

  • Significant experience in business analysis - Must have worked on a loyalty management programme for an airline.
  • Strong understanding of loyalty management systems and core aviation products (e.g., ticketing, flight operations, reservations, ancillary services).
  • Technical Skills: Proficiency in process mapping tools, requirements management tools, and familiarity with business architecture principles.
  • Analytical Skills: Exceptional analytical and problem-solving capabilities with attention to detail.
  • Stakeholder Management: Proven ability to engage with stakeholders at all levels and manage conflicting priorities effectively.
  • Communication: Strong verbal and written communication skills, with the ability to present complex ideas in a clear and concise manner.
  • Adaptability: A proactive and adaptable mindset to thrive in a fast-paced, dynamic environment.
#J-18808-Ljbffr

  • Business Analyst

    3 weeks ago

    Dubai, United Arab Emirates Business Umbrella Full time

    Urgent requirement for Business Analyst (fintech),core banking with 6-8 years experience for a reputed IT solutions & service company in Dubai. **Salary**: From AED6,000.00 per month Application Question(s): - Are you in dubai ? **Experience**: - core banking: 2 years (required) - business analyst: 6 years (required)

  • Lead Business Analyst

    2 weeks ago

    Dubai, United Arab Emirates Amazon Full time

    Roles and responsibilitiesAnalyze data and is responsible for highlighting gaps, recommending solutions, driving/influencing inter-function decisions.Use SQL and Tableau/QuickSight to generate insights, analyze opportunities, identify patterns and implement proactive solutions.Identify root causes for returns, customer contacts & work with WW Subject Matter...

  • Lead Business Analyst

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Amazon Full time

    Roles and responsibilitiesAnalyze data and is responsible for highlighting gaps, recommending solutions, driving/influencing inter-function decisions.Use SQL and Tableau/QuickSight to generate insights, analyze opportunities, identify patterns and implement proactive solutions.Identify root causes for returns, customer contacts & work with WW Subject Matter...

  • Lead Business Analyst

    2 weeks ago

    Dubai, United Arab Emirates Amazon Full time

    Roles and responsibilitiesAnalyze data and is responsible for highlighting gaps, recommending solutions, driving/influencing inter-function decisions.Use SQL and Tableau/QuickSight to generate insights, analyze opportunities, identify patterns and implement proactive solutions.Identify root causes for returns, customer contacts & work with WW Subject Matter...

  • Business Analyst

    2 weeks ago

    Dubai, United Arab Emirates Forsyth Barnes Full time

    Job Title: Business Analyst – Retail SystemsLocation: Dubai, UAESector: Retail (GCC Region)Employment Type: ContractPosition Overview:I am seeking a skilled Business Analyst with expertise in Warehouse Management Systems (WMS), Transport Management Systems (TMS), Content Management Systems (CMS), and Learning Management Systems (LMS) to support a leading...

  • Business Analyst

    2 weeks ago

    Dubai, United Arab Emirates Forsyth Barnes Full time

    Job Title: Business Analyst – Retail SystemsLocation: Dubai, UAESector: Retail (GCC Region)Employment Type: ContractPosition Overview:I am seeking a skilled Business Analyst with expertise in Warehouse Management Systems (WMS), Transport Management Systems (TMS), Content Management Systems (CMS), and Learning Management Systems (LMS) to support a leading...

  • Business Analyst

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Forsyth Barnes Full time

    Job Title: Business Analyst – Retail SystemsLocation: Dubai, UAESector: Retail (GCC Region)Employment Type: ContractPosition Overview:I am seeking a skilled Business Analyst with expertise in Warehouse Management Systems (WMS), Transport Management Systems (TMS), Content Management Systems (CMS), and Learning Management Systems (LMS) to support a leading...

  • Lead Business Analyst

    4 days ago

    Dubai, Dubai, United Arab Emirates Amazon Full time

    Roles and responsibilities Analyze data and is responsible for highlighting gaps, recommending solutions, driving/influencing inter-function decisions. Use SQL and Tableau/QuickSight to generate insights, analyze opportunities, identify patterns and implement proactive solutions. Identify root causes for returns, customer contacts & work with WW Subject...

  • Business Analyst

    2 weeks ago

    Dubai, United Arab Emirates Forsyth Barnes Full time

    Job Title: Business Analyst – Retail Systems Location: Dubai, UAE Sector: Retail (GCC Region) Employment Type: Contract Position Overview: I am seeking a skilled Business Analyst with expertise in Warehouse Management Systems (WMS), Transport Management Systems (TMS), Content Management Systems (CMS), and Learning Management Systems (LMS) to support...

  • Business Analyst

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Amazon Full time

    Business Analyst (UAE National), Retail Business ServicesID de vacante: 2795897 | Amazon Middle East and North Africa FZ-LLCBuild scalable products/solutions which will result in defect reduction leading to customer contacts & returns and enhance the customer experience in Amazon.- Analyze data and is responsible for highlighting gaps, recommending...

  • BUSINESS ANALYST

    2 weeks ago

    Dubai, United Arab Emirates The Family Business Consulting Group, Inc. (FBCG) Full time

    Launch or take Your Business Analyst Career to new heights: Drive Digital Transformation at DXADigital transformation is revolutionizing industries. As a Junior Enterprise Business Analyst at DXA, you are going to be part of our clients' success stories.We at DX Advantage Technologies are seeking a motivated individual to join our growing team. In this role,...

  • BUSINESS ANALYST

    2 weeks ago

    Dubai, United Arab Emirates The Family Business Consulting Group, Inc. (FBCG) Full time

    Launch or take Your Business Analyst Career to new heights: Drive Digital Transformation at DXADigital transformation is revolutionizing industries. As a Junior Enterprise Business Analyst at DXA, you are going to be part of our clients' success stories.We at DX Advantage Technologies are seeking a motivated individual to join our growing team. In this role,...

  • Business Operations Analyst Lead

    6 days ago

    Dubai, Dubai, United Arab Emirates LanceSoft UAE Full time

    Job DescriptionWe are looking for a highly skilled Senior Business Analyst to lead our business operations team at LanceSoft UAE.The ideal candidate will have a strong background in computer science and experience working with Agile development methodologies.About the CompanyLanceSoft UAE is a leading provider of IT solutions and services.Job...

  • business analyst

    1 week ago

    Dubai, Dubai, United Arab Emirates The Family Business Consulting Group, Inc. (FBCG) Full time

    Launch or take Your Business Analyst Career to new heights: Drive Digital Transformation at DXA Digital transformation is revolutionizing industries. As a Junior Enterprise Business Analyst at DXA, you are going to be part of our clients' success stories. We at DX Advantage Technologies are seeking a motivated individual to join our growing team. In this...

  • Business Analyst Intern

    2 weeks ago

    Dubai, Dubai, United Arab Emirates The Family Business Consulting Group, Inc. (FBCG) Full time

    Batas Pendaftaran: 31 Oktober 2024, 16:59 AIESEC in UI Business Analyst Intern (Dubai) Easy Apply KOTA DEPOK, JAWA BARAT International Exchange Internship On-site Diunggah 5 hari yang lalu Lamar posisi ini? Deskripsi Company Salience Consulting DMCC Salience is a Management Advisory firm specialized in Telecoms...

  • BUSINESS ANALYST

    2 weeks ago

    Dubai, United Arab Emirates The Family Business Consulting Group, Inc. (FBCG) Full time

    Launch or take Your Business Analyst Career to new heights: Drive Digital Transformation at DXA Digital transformation is revolutionizing industries. As a Junior Enterprise Business Analyst at DXA, you are going to be part of our clients' success stories. We at DX Advantage Technologies are seeking a motivated individual to join our growing team. In this...

  • BUSINESS ANALYST

    2 weeks ago

    Dubai, United Arab Emirates The Family Business Consulting Group, Inc. (FBCG) Full time

    Launch or take Your Business Analyst Career to new heights: Drive Digital Transformation at DXA Digital transformation is revolutionizing industries. As a Junior Enterprise Business Analyst at DXA, you are going to be part of our clients' success stories. We at DX Advantage Technologies are seeking a motivated individual to join our growing team. In this...

  • Business Analyst

    2 weeks ago

    Dubai, United Arab Emirates Dicetek LLC Full time

    Job PurposeThe Business Analyst will play a pivotal role in bridging the gap between business needs and technology solutions. They will analyze business processes, gather and document requirements, and work closely with cross-functional teams to ensure that projects are delivered successfully, meeting business objectives and customer demands.Minimum...

  • Business Analyst

    2 weeks ago

    Dubai, United Arab Emirates Dicetek LLC Full time

    Job PurposeThe Business Analyst will play a pivotal role in bridging the gap between business needs and technology solutions. They will analyze business processes, gather and document requirements, and work closely with cross-functional teams to ensure that projects are delivered successfully, meeting business objectives and customer demands.Minimum...

  • Business Analyst

    8 hours ago

    Dubai, United Arab Emirates Unity Infotech Full time

    We are looking Business Analyst for Dubai location. Qualification and Experience: Bachelor's Degree or Higher 5 + Years’ of experience working as a Business Analyst Work experience with Agile team will be added advantage. PMP, Prince 2, TOGAF, ITIL, COBIT, IIBA, CBAP, Agile certified etc.is an added value. Knowledge & Skill Requirements: Experience...