Fund administration Officer
4 days ago
Minimum Requirements
- Must possess adequate professional experience by virtue of having previously carried out similar activities at a high level of responsibility and autonomy.
- Have at least 5-7 years of relevant experience in the investment fund industry.
- Knowledge of Master-Feeder fund structures.
- University degree, preferably in economics/business, legal, or finance.
- Very strong customer orientation and solution-orientation skills.
- Very good organizational and communication skills, with an ability to work independently and proactively.
- Excellent team spirit, availability, and flexibility.
- Excellent communication skills, with strong professional English language capability.
Your Role in the Team
- Product & Business Support.
- Ensure a great client experience across all funds in line with company standards, procedures, and guidelines.
- Work with Service Providers and key internal and external stakeholders to implement, monitor and maintain service level agreements.
- Act as the first point of escalation for internal and external operational-related queries and liaise with Service providers to resolve and report issues in a timely manner.
- Support clients & fund managers on day-to-day activities – including but not limited to client queries, Corporate Actions, subscription form template, prospectus, DDQ, RFPs.
- Oversight of fund administration and custodian teams.
- Liaising with all intermediaries and external agents such as new business introducers, legal advisors, and auditors in respect of team clients.
- Undertake processes related to Feeder Fund set up.
- Feeder fee management including ensuring fee arrangements are appropriate.
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