Manager - Customer Due Diligence (UAE National)

3 weeks ago

United Arab Emirates HSBC Full time

Some careers shine brighter than others.

If you are looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world's largest global wealth managers with trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers' needs.

We are currently seeking an ambitious UAE National to join our Wealth and Personal Banking team, working together with colleagues to define, manage and achieve divisional business targets.

In this role, you will:

  • Oversee and contribute to the Customer Due Diligence / Client Tax Reporting programme within the country, working with the relevant country Execution Lead as well as regular interaction with the Country CDD & CTR Manager.
  • Liaise with Executive level stakeholders both inside and outside of the CDD & CTR Programme.
  • Liaise with CDD / CTR programme managers and Regional Leads as required.
  • Communicate, enable, and mobilize WPB / GPB's activity required to support its CDD / CTR responsibilities.
  • Production of stakeholder reports periodically and on an ad-hoc basis to the WPB / GPB CDD / CTR and country Execution Lead.
  • Input into communication and training materials spanning internal and external stakeholders ensuring they are fit for purpose.
  • Accountable for driving risk mitigation activity through effective implementation and execution of CDD controls.
  • Adoption and implementation of common, Group processes, aimed at adopting group best practice in the region.
  • Oversee CDD Quality Control and Quality Assurance results along with associated remediation.
  • To ensure significant, current, and emerging operational risks and internal control issues are escalated appropriately.
  • Oversee Audit & 2nd Line of Defence reviews along with associated remediation.
  • Support WPB initiatives and provide subject matter expertise to wider FCCS, WPB and Compliance teams where applicable.
  • Provide review the financial crime risk metrics impacting the business and provide a clear synopsis of steps being taken to achieve favourable results.
  • Ensure that internal and external regulatory requirements are met.

Requirements

To be successful in the role, you should meet the following requirements:

Knowledge & Experience

  • Bachelor degree is mandatory to obtain UAE Visa and Work Permit.
  • High level understanding of all types of financial crime and CDD activities.
  • Knowledge of Retail banking and financial services products.
  • Understanding of the commercial considerations of business relationships combined with the ability to manage risk effectively and thoroughly in those client relationships.
  • Knowledge of the country regulatory environment.
  • Working across all levels of the organisation to understand cross-functional linkages and interdependencies, as well as the implications of risk at both a strategic level and at the business unit level.
  • Experience in financial services and / or AML / KYC type roles.
  • Experience of creating and leading a team as well as reorganisation and change management.

Skills

  • Support and manage teams.
  • Good negotiation skills and ability to effectively communicate at all levels.
  • Independent and fearless decision-making ability and planning skills with a strong focus on execution.
  • Administrative and Organizational skills.
  • Customer orientation.
  • Ability to build and work effectively within a team environment.
  • Strong analytical and project management skills and ability to lead change and joining up with various teams.
  • Ability to form effective relationships and achieve influence at all levels in the organisation.
  • Communication and interpersonal skills, including the capacity to articulate the case for risk management.
  • Proven ability to prioritise competing demands.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way.

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