Sales Assistant

1 month ago

Dubai, United Arab Emirates SenseTime Full time
AtWorkplace Options, we help people and our services have never beenmore in If you are a mental health provider that wants to provideemotional support to clients from around the world, we want tostart a conversation with you

WPOis the world s largest privately owned and independent provider ofintegrated employee wellbeing Our clients trust us to provide theiremployees with a high level of emotional, physical and practicalsupport including crisis response, stress management, EAPcounseling, work-life services, dependent care referral, training,and wellness Drawing from an international network of credentialedproviders and professionals, we deliver 24/7 support for over100,000+ companies representing 65 million employees in 200+

AtWorkplace Options, we don t just deliver wellbeing services to ourclients, we champion wellbeing for our own employees as We considerprofessional development to be part of our overall employeewellbeing Which is why we offer training reimbursement, a stipendfor clinical supervision, a mentorship program, leadershipdevelopment, and ongoing clinical

Wantto learn more about what its really like to be a counselor atWPO?
Checkout a video of one of our very own clinicians discussing theirexperience here at WPO:

CurrentOpportunity
Weare seeking a Arabic Speaking EAP Counsellor to join the clinicalThe clinical team plays a major role in the face (the heart) of ourTeam members engage with participants over the phone, video, chat& email all while demonstrating what we call: The Power ofa Good Conversation creating a connection with the client to ensurethey feel heard, supported, and cared Our EAP counselors engage inSingle Session Therapy with participants and provide warmth andempathy while having an engaging conversation to help determine thebest course of action for those reaching out to

Its difficult to describe an average day for our counselors, as eachcaller presents with a unique set of challenges, and it would befrom your clinical conversation that would help each personnavigate a way The majority of the day is spent, providingin-the-moment support, assessing for suitability of short-termcounselling, engaging in crisis management, and always workingcollaboratively with the caller on what will be the best treatmentplan going As part of WPO s commitment to a holistic approach tocare, you will regularly connect clients to external resources orwithin You will definitely never be bored working in WPO sfast-paced

Responsibilitiesinclude:

  • ProvidingSingle SessionTherapy
  • Assessingclients for suitability for short-termcounseling
  • Collaborativelydeveloping clear and concise treatment plans forclients
  • Providingclear clinical documentation in our case managementsystem
  • Adheringto the ethical and legal standards which govern service delivery,as well as policies and procedures, which apply to the organizationand country, as
  • Assessingand managing high risk calls and working closely with individualsat


Requirements

Tobe successful in this role, you need to possess a genuine curiosityin people from all ages, cultures, and backgrounds with theclinical skills to engage and listen while providing clinicalinterventions such as CBT, solution-focused and MotivationalInterviewing Given the range of populations we support, you need tobe comfortable working with individuals presenting with high-riskbehavior, complex mental health issues and situation of We providesupport 24/7 and thus, our team works in the morning, afternoon,evening and overnight, however, shifts are always


Professionalqualifications required asfollows:

  • Fluentin Arabic is highlypreferred
  • Masters degreeSocialWorker or Counsellingis
  • Experiencein crisis support, CBT, solution-focused therapy and/ormindfulness-based techniques are an
  • Trainingin mindfulness or solution-focused counselling is an
  • Musthave availability to work an evening and weekend;
  • Licensureor clinical certification not a requirement however, WPO is verysupportive of helping employees obtain
  • Applicantmust live in the province of;


Thecommunity of global counselors and clinical management at WPO isvery supportive of one If you hold the ability to engage withpeople from all corners of the world in a warm and empathicapproach while guiding them through difficult times, this is therole foryou



BenefitsAtWorkplace Options, we don t just deliver wellbeing services to ourclients, we champion wellbeing for our own employees as We considerprofessional development to be part of our overall employeewellbeing Which is why we offer training reimbursement, a stipendfor clinical supervision, a mentorship program, leadershipdevelopment, and ongoing clinical


Otherexamples of our commitment to employee wellbeinginclude:
  • GymReimbursement
  • TravelReimbursement
  • Wellnessrewards
  • Accessto EAP benefits and all WPO services offered including lifecoaching, wellness coaching, and work-life
  • Monthlyclinicalsupervision
  • Clinicalsupervisionstipend
  • Clinicaltrainings within the team on topics that we encounter from thepopulations we
  • Licensure,Certification and TuitionReimbursement
  • Accessto professional monthly clinical development webinars &professional development workshops to assist withCE



Inaddition, clinicians can apply to our unique and competitiveexchange program which gives employees an opportunity to work outof our global service centers (UK, India, France, Portugal, orRaleigh). The exchange program provides the opportunity to live asa local, while working alongside your colleagues in another officeand immersing yourself into the location s



WPOs traditional benefitsinclude:
  • FullBenefits Package (Health, Dental & Vision Care) + Paid TimeOff
  • RegisteredRetirement SavingsPlan

WPO4321

To be successful in this role, you need to possess a genuinecuriosity in people from all ages, cultures, and backgrounds withthe clinical skills to engage and listen while providing clinicalinterventions such as CBT, solution-focused and MotivationalInterviewing Given the range of populations we support, you need tobe comfortable working with individuals presenting with high-riskbehavior, complex mental health issues and situation of We providesupport 24/7 and thus, our team works in the morning, afternoon,evening and overnight, however, shifts are always Professionalqualifications required as follows: Fluent in Arabic is highlypreferred Master s degree Social Worker or Counselling isExperience in crisis support, CBT, solution-focused therapy and/ormindfulness-based techniques are an Training in mindfulness orsolution-focused counselling is an Must have availability to workan evening and weekend Licensure or clinical certification not arequirement however, WPO is very supportive of helping employeesobtain Applicant must live in the province of The community ofglobal counselors and clinical management at WPO is very supportiveof one If you hold the ability to engage with people from allcorners of the world in a warm and empathic approach while guidingthem through difficult times, this is the role foryou

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