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Shift Manager
1 month ago
- Overseeing the operation thatfocuses on the Amazon Logisticsoperation.
- Support your team in dailymanagement of the station, including allocating labor, leadingmeetings, assigning job duties, and excellent organizationalskills.
- Being obsessed by metrics and divingdeep to find root causes quickly, to driveimprovements.
- Finds practical and simplesolutions to complex problems without sacrificing quality or corefunctionality.
- Ability to utilize exceptionalproblem-solving, and communication skills to influence business andtechnical audiences.
- Provide day-to-day supportduring the rollout/implementation of newer systems/processes andgather feedback.
- Continuously utilize softwareand hardware tools to ensure normal day to dayoperations.
- Ensure associates have proper toolsto perform the job and coordinate repair or replacement whenneeded.
- Communicate daily metrics and reportexceptions.
Key jobresponsibilities
- Overseeing the operation that focuseson the delivery of Amazon orders direct tocustomers
- Support your team of OperationsSupervisors and the operations leadership team in daily managementof the delivery station, including allocating labor, leadingmeetings, assigning job duties, and communicating with internal andexternal suppliers, including agency management representatives andtheir drivers.
- Working to KPIs such as DeliveryOn Time, First Time Delivery Success and Enhancing CustomerService
- Thinking analytically about projectmanagement with attention to detail, the ability to influenceothers and exceptional organisationalskills.
- Using metrics and diving deep to findroot causes quickly, to driveimprovements
- Finds practical and simplesolutions to complex problems without sacrificing quality or corefunctionality
- Problem-solving
- Provideday-to-day support during the rollout/implementation of newersystems/processes and gather feedback
- Mapbusiness requirements, understand business process, study andanalyze workflows, designsolutions.
- Continuously utilize software andhardware tools to ensure normal day to day operations. Ensureassociates have proper tools to perform the job and coordinaterepair or replacement when needed.
- Communicatedaily metrics and report exceptions
We are open to hiring candidates towork out of one of the followinglocations:
Dubai,ARE
BasicQualifications
- 1+ years of employee and performancemanagement experience
- Bachelor's degreeor equivalent, or 2+ years of Amazon (blue badge/FTE)experience
- Work a flexible schedule/shift/workarea, including weekends, nights, and/orholidays
- Can push and pull wheeled dolliesloaded with products up to 100 pounds during shifts
PreferredQualifications
- 1+ years of performance metrics,process improvement or lean techniquesexperience
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