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FB Supervisor

1 month ago


Dubai, United Arab Emirates AccorHotel Full time

We are seeking a dynamic and customer-focused F&B Supervisor to join our team at SO/ Uptown Dubai. As an F&B Supervisor, you will play a crucial role in ensuring the smooth operation of our food and beverage outlets, delivering exceptional service to our guests while leading and motivating your team.Responsibilities:Oversee daily operations of assigned food and beverage outlets ensuring high standards of service and customer satisfaction.Lead, train, and motivate team members to achieve performance goals and maintain service excellence.Monitor and maintain quality portion control and presentation standards for all food and beverage items.Ensure compliance with health, safety, and hygiene regulations in all F&B areas.Manage inventory, place orders, and control costs to meet budgetary targets.Handle guest inquiries, feedback, and complaints promptly and professionally.Collaborate with other departments to enhance overall guest experience.Assist in developing and implementing new F&B concepts and promotions.Conduct regular staff meetings and performance evaluations.Maintain accurate records and prepare reports as required.Ensure proper cash handling procedures and accurate POS system entries.Actively participate in continuous improvement initiatives within the F&B department.Qualifications:Minimum of two years of experience in Food and Beverage supervision in a fast-paced environment.Strong leadership and team management skills.Excellent interpersonal and communication abilities.Detail-oriented with strong organizational and administrative skills.Proven experience in cash handling and proficiency in POS systems.Solid understanding of food and beverage operations and customer service standards in hospitality.Knowledge of food safety and hygiene regulations.Ability to make effective decisions and work under pressure.Physical stamina to stand and walk throughout shifts and lift up to 20 lbs when necessary.Flexibility to work various shifts including nights, weekends, and holidays.Post Secondary Degree in Hospitality or Food and Beverage Management is an asset.Proficiency in English; knowledge of Arabic or other languages is a plus.Must be eligible to work in the United Arab Emirates.Remote Work:NoEmployment Type:Full-time#J-18808-Ljbffr