Guest Relations Agent Russian Speaker
3 weeks ago
Job Description A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check‑in to check‑out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. What will I be doing? Responsibilities Check the guest arrival reports in advance of VIP Guest check‑in and coordinate with Housekeeping on room allocations for VIP guests. Be responsible for special room assignments and suiteancies. Welcome and fulfill the check‑in process of VIP Guests, including serving as an escort to the Executive Lounge and VIP Guest room. Ensure all VIP rooms meet the highest quality standards and include all requested amenities before VIP Guest arrival. Manage the Guest Relations Desk in the hotel lobby. Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements. Maintain the inventory of Guest amenities. Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events. What are we looking for? Skills Calm, efficient, and organized with great attention to detail. Excellent personal presentation and communication skills. A passion for delivering exceptional levels of Guest service. Ability to multi‑task while maintaining a positive attitude when working with a VIP Guest. Computer literate and able to navigate through Company systems. Professional manner with an emphasis on hospitality and guest service. Guest relations experience in the hotel, leisure, and/or entertainment sectors. Proven ability to listen and respond to demanding Guest needs. Conflict resolution experience. Cash handling experience. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all Work Locations DoubleTree by Hilton Resort & Spa Marjan Island Schedule Full‑time Brand Doubletree by Hilton Job Guest Services, Operations, and Front Office #J-18808-Ljbffr
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Guest Relations Supervisor
2 weeks ago
Ras Al-Khaimah, United Arab Emirates Rixos Hotels Full timeGuest Relations Supervisor (Russian Speaker) Rixos Hotels, Ras Al Khaimah, United Arab Emirates Company Description We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during...
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Guest Relations Supervisor
2 weeks ago
Ras Al Khaimah, United Arab Emirates Rixos Hotels Full timeGuest Relations Supervisor (Russian Speaker) Rixos Hotels, Ras Al Khaimah, United Arab Emirates Company Description We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during...
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Guest Relations Supervisor
2 weeks ago
ras al khaymah, United Arab Emirates Rixos Hotels Full timeGuest Relations Supervisor (Russian Speaker) Rixos Hotels, Ras Al Khaimah, United Arab Emirates Company Description We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during...
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Guest Relations Supervisor
2 weeks ago
ras al khaymah, United Arab Emirates Rixos Hotels Full timeGuest Relations Supervisor (Russian Speaker) Rixos Hotels, Ras Al Khaimah, United Arab Emirates Company Description We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during...
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Ras Al Khaimah, United Arab Emirates Rixos Hotels Full timeA luxury hotel chain in Ras Al Khaimah is seeking a Guest Relations Supervisor to lead the team in delivering exceptional experiences. The ideal candidate will have leadership experience in guest services, possess excellent communication skills, and ideally speak Russian. Responsibilities include supervising staff, managing guest interactions, and ensuring...
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Ras Al Khaimah, United Arab Emirates Rixos Hotels Full timeA luxury hotel chain in Ras Al Khaimah is seeking a Guest Relations Supervisor to lead the team in delivering exceptional experiences. The ideal candidate will have leadership experience in guest services, possess excellent communication skills, and ideally speak Russian. Responsibilities include supervising staff, managing guest interactions, and ensuring...
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