Customer Care Representative
4 weeks ago
- Provide efficient and courteous handling of present customers or over the phone, provide necessary information, service booking and guidance.
- Provide an efficient and courteous welcome to service customers by arranging to seat them and keep them comfortable till they are attended to by the Service Advisor.
- Direct the customer to the relevant advisor who will attend to them.
- Call customers to get feedback on their visits to ATM.
- Be part of the Telemarketing activities during campaigns.
- Support the reception in managing the courtesy vehicles.
Job Requirements
- High school Certificate
- 1-2 years relevant experience
- Proficiency in Microsoft Office
- Exposure to multicultural environment
- Excellent communication skills in English and Arabic
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