Deputy Team Leader
1 week ago
Mandatory:
- Minimum 3-5 yearsexperience in Furniture - Retail
- Minimum 3years experience managing a team
- Age not morethan 40 years
- Flexible to work anywhere inUAE
Offer
•Ensure high retail standards are maintained throughdaily opening and closing checklist and implementation of necessaryactions in-store in a timely manner
•Ensure 100% compliance to latest RPVM standards through effectiveproduct display in accordance with defined standards, appropriatemanagement of damaged items and correct replenishmentlevels
• Ensure highest standards ofhealth and safety are maintained in thedepartment
• Work in closercollaboration with the Sales Manager on all products with respectto price, quality and customerfeedback
• Ensure Sales and Promotionsfor the department is driven as per the Trading Calendareffectively with appropriate focus on sales of discontinuedproducts
• Ensure Min/Max quantities andFurniture Matrix for all products with accurate information ismaintained on the Store Inventory Managementsystem
• Ensure 100% representation of Klines in department through close collaboration and regularfeedback to the In-Store Retail LogisticsManager
- regular cycle count for thedepartment in line with the Companyguidelines
- that shrinkage for the department iswithin the defined norms and agreedstandards
• Ensure effectivedisplay of top sellers and slow sellers to improve salescontribution
People
•Ensure seamless induction and on boarding of newhires and provide necessary support and guidance to the newjoiners
• Ensure consistentcommunication to the team on store and department results throughdaily business updates providing clear instructions to driveperformance
• Drive engagement andmotivation in the team through fast resolution of work relatedissues and grievances
• Conduct regularproduct training to ensure clear understanding of features, sellingskills and after sales service
• Ensurethat the department team is well trained on systems usage (SIMetc.) to obtain requisite information and provide necessaryassistance to customers
Responsible forPerformance Management of Sales staff through timelyreviews
• Lead and mentor the team toensure an outstanding shopping experience for thecustomer
Desiredcandidate profile
A Deputy Team Leadassists the team leader in managing a team and ensuring thesuccessful completion of projects or tasks. Here are the key skillsand responsibilities associated with thisposition:
LeadershipSkills
- TeamSupport: Supporting the team leader in guiding andmotivating team members to achievegoals.
- ConflictResolution: Addressing and resolving team conflictsor issues that mayarise.
CommunicationSkills
- EffectiveCommunication: Conveying information clearly andensuring that all team members are aligned on objectives andtasks.
- FeedbackMechanism: Providing constructive feedback to teammembers to foster growth andimprovement.
ProjectManagement
- TaskCoordination: Assisting in the planning andcoordination of team activities andprojects.
- ProgressMonitoring: Tracking project progress and reportingupdates to the team leader.
ProblemSolving
- IssueIdentification: Identifying potential challenges orobstacles and working collaboratively to findsolutions.
- DecisionMaking: Making informed decisions in the absence ofthe team leader, ensuring continuity ofoperations.
OrganizationalSkills
- Prioritization:Helping the team prioritize tasks and manage workloadseffectively.
- TimeManagement: Ensuring that deadlines are met andprojects stay on schedule.
TrainingandDevelopment
- Mentorship:Assisting in the training and onboarding of new teammembers.
- SkillDevelopment: Identifying areas for teammembers' development and facilitating trainingopportunities.
Reporting andDocumentation
- RecordKeeping: Maintaining accurate records of teamactivities, performance metrics, and projectdocumentation.
- Reporting:Preparing reports for the team leader regarding team performanceand projectstatus.
Adaptability
- Flexibility:Adjusting to changing priorities and demands within the team ororganization.
- Resilience:Maintaining a positive attitude and encouraging team morale duringchallengingtimes.
Collaboration
- Cross-FunctionalCooperation: Working with other teams anddepartments to achieve commongoals.
- TeamBuilding: Fostering a collaborative team environmentthat encourages open communication andcooperation.
StrategicThinking
- GoalAlignment: Assisting in aligning team goals with theorganization’s objectives andvision.
- ContinuousImprovement: Identifying opportunities for processimprovements and implementing changes to enhance teamperformance.
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