Deputy Team Leader

1 week ago


Abu Dhabi, United Arab Emirates LANDMARK Group Full time
Roles and responsibilities

Mandatory:

  • Minimum 3-5 yearsexperience in Furniture - Retail
  • Minimum 3years experience managing a team
  • Age not morethan 40 years
  • Flexible to work anywhere inUAE

Offer

Ensure high retail standards are maintained throughdaily opening and closing checklist and implementation of necessaryactions in-store in a timely manner

•Ensure 100% compliance to latest RPVM standards through effectiveproduct display in accordance with defined standards, appropriatemanagement of damaged items and correct replenishmentlevels

• Ensure highest standards ofhealth and safety are maintained in thedepartment

• Work in closercollaboration with the Sales Manager on all products with respectto price, quality and customerfeedback

• Ensure Sales and Promotionsfor the department is driven as per the Trading Calendareffectively with appropriate focus on sales of discontinuedproducts

• Ensure Min/Max quantities andFurniture Matrix for all products with accurate information ismaintained on the Store Inventory Managementsystem

• Ensure 100% representation of Klines in department through close collaboration and regularfeedback to the In-Store Retail LogisticsManager

  • regular cycle count for thedepartment in line with the Companyguidelines
  • that shrinkage for the department iswithin the defined norms and agreedstandards

• Ensure effectivedisplay of top sellers and slow sellers to improve salescontribution

People

Ensure seamless induction and on boarding of newhires and provide necessary support and guidance to the newjoiners

• Ensure consistentcommunication to the team on store and department results throughdaily business updates providing clear instructions to driveperformance

• Drive engagement andmotivation in the team through fast resolution of work relatedissues and grievances

• Conduct regularproduct training to ensure clear understanding of features, sellingskills and after sales service

• Ensurethat the department team is well trained on systems usage (SIMetc.) to obtain requisite information and provide necessaryassistance to customers

Responsible forPerformance Management of Sales staff through timelyreviews

• Lead and mentor the team toensure an outstanding shopping experience for thecustomer


Desiredcandidate profile

A Deputy Team Leadassists the team leader in managing a team and ensuring thesuccessful completion of projects or tasks. Here are the key skillsand responsibilities associated with thisposition:

LeadershipSkills

  1. TeamSupport: Supporting the team leader in guiding andmotivating team members to achievegoals.
  2. ConflictResolution: Addressing and resolving team conflictsor issues that mayarise.

CommunicationSkills

  1. EffectiveCommunication: Conveying information clearly andensuring that all team members are aligned on objectives andtasks.
  2. FeedbackMechanism: Providing constructive feedback to teammembers to foster growth andimprovement.

ProjectManagement

  1. TaskCoordination: Assisting in the planning andcoordination of team activities andprojects.
  2. ProgressMonitoring: Tracking project progress and reportingupdates to the team leader.

ProblemSolving

  1. IssueIdentification: Identifying potential challenges orobstacles and working collaboratively to findsolutions.
  2. DecisionMaking: Making informed decisions in the absence ofthe team leader, ensuring continuity ofoperations.

OrganizationalSkills

  1. Prioritization:Helping the team prioritize tasks and manage workloadseffectively.
  2. TimeManagement: Ensuring that deadlines are met andprojects stay on schedule.

TrainingandDevelopment

  1. Mentorship:Assisting in the training and onboarding of new teammembers.
  2. SkillDevelopment: Identifying areas for teammembers' development and facilitating trainingopportunities.

Reporting andDocumentation

  1. RecordKeeping: Maintaining accurate records of teamactivities, performance metrics, and projectdocumentation.
  2. Reporting:Preparing reports for the team leader regarding team performanceand projectstatus.

Adaptability

  1. Flexibility:Adjusting to changing priorities and demands within the team ororganization.
  2. Resilience:Maintaining a positive attitude and encouraging team morale duringchallengingtimes.

Collaboration

  1. Cross-FunctionalCooperation: Working with other teams anddepartments to achieve commongoals.
  2. TeamBuilding: Fostering a collaborative team environmentthat encourages open communication andcooperation.

StrategicThinking

  1. GoalAlignment: Assisting in aligning team goals with theorganization’s objectives andvision.
  2. ContinuousImprovement: Identifying opportunities for processimprovements and implementing changes to enhance teamperformance.

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