IT Field Support Engineer
2 months ago
JobOverview:
We are seekingan experienced IT Field Support Engineer to join our team at StarServices LLC in Abu Dhabi United Arab Emirates. The IT FieldSupport Engineer will be responsible for providing technicalsupport and troubleshooting for our clients IT systems andinfrastructure. The ideal candidate will have a strong backgroundin IT support and excellent communication skills.
Key Responsibilities:
Provide onsitetechnical support and troubleshooting for clients IT systems andinfrastructure
Install configure and maintainhardware and software systems
Diagnose andresolve technical issues in a timely manner
Provide training and support to endusers on new technologies andsystems
Monitor and maintain network and serverperformance
Ensure data backups and disasterrecovery plans are in place and functioning properly
Collaborate with other IT team members to implement newsystems and upgrades
Maintain accuratedocumentation of all support activities
Keepuptodate with industry trends and advancements intechnology
Qualifications:
Bachelors degree in Computer Science Information Technology orrelated field
Minimum of 3 years of experiencein IT support preferably in a field support role
Strong knowledge of IT systems and infrastructureincluding hardware software and networking
Experience with Windows and Linux operating systems
Familiarity with virtualization technologies such asVMware or HyperV
Excellent troubleshooting andproblemsolving skills
Strong communication andinterpersonal skills
Ability to workindependently and in a team environment
Validdrivers license and ability to travel to client sites asneeded
Remote Work :
No
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