IT Field Support Engineer

2 months ago


Abu Dhabi, United Arab Emirates Star Services LLC Full time

JobOverview:

We are seekingan experienced IT Field Support Engineer to join our team at StarServices LLC in Abu Dhabi United Arab Emirates. The IT FieldSupport Engineer will be responsible for providing technicalsupport and troubleshooting for our clients IT systems andinfrastructure. The ideal candidate will have a strong backgroundin IT support and excellent communication skills.

Key Responsibilities:

Provide onsitetechnical support and troubleshooting for clients IT systems andinfrastructure

Install configure and maintainhardware and software systems

Diagnose andresolve technical issues in a timely manner

Provide training and support to endusers on new technologies andsystems

Monitor and maintain network and serverperformance

Ensure data backups and disasterrecovery plans are in place and functioning properly

Collaborate with other IT team members to implement newsystems and upgrades

Maintain accuratedocumentation of all support activities

Keepuptodate with industry trends and advancements intechnology

Qualifications:

Bachelors degree in Computer Science Information Technology orrelated field

Minimum of 3 years of experiencein IT support preferably in a field support role

Strong knowledge of IT systems and infrastructureincluding hardware software and networking

Experience with Windows and Linux operating systems

Familiarity with virtualization technologies such asVMware or HyperV

Excellent troubleshooting andproblemsolving skills

Strong communication andinterpersonal skills

Ability to workindependently and in a team environment

Validdrivers license and ability to travel to client sites asneeded

Remote Work :

No


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