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WaiterWaitress

4 weeks ago

Abu Dhabi, United Arab Emirates AccorHotel Full time

The Position

To provide prompt and courteous F&B service to the Hotels guests.

KEY ROLES & RESPONSIBILITIES

  • Read daily events to acknowledge any VIPs arrivals.
  • Must know all menu items, their garnishes, contents, and preparation methods, and be able to relay that information to guests in a polite and concise way if asked.
  • Present children's menus when appropriate and describe specials and alternative cuisine.
  • Serve and clear food and beverage items in an unobtrusive and professional manner.
  • Utilize the POS system to ring up sales, print checks, close checks, and complete cashout procedures.
  • Carry trays, bus, and reset tables with linen, china, glass, and silver.
  • Ascertain guests' satisfaction and handle any problems which may arise, informing a manager of the problem and how it was resolved.
  • Follow cash and credit card procedures according to the guidelines of the accounting department.
  • Maintain a clean, neat, and orderly restaurant throughout service.
  • Polish silver, refill salt, pepper, sugar, creamers, etc.
  • Ensure that the workstation is stocked with appropriate condiments at all times.
  • Report any guest comments regarding food and beverage to the manager.
  • Conscientiously handle and maintain operating equipment.
  • Learn and adhere to safety, sanitation, and hygiene policies.
  • Maintain good working relationships with colleagues and all other departments.
  • Maintain complete knowledge of all F&B services outlets and hotel services/features.
  • Perform opening/closing side duties as assigned and set all tables according to standards.
  • Report to the manager any deviations from set standards and procedures.
  • Ensure that all service and storage areas are kept safe and clean.
  • Help minimize waste, neglect, breakages, and mishandling of supplies and equipment.
  • Carry out light cleaning and maintenance of the outlet.
  • Assist other Food & Beverage Outlets in their operations during peak hours if needed.

Qualifications :

  • Have prior experience within a similar luxury hotel/established restaurant environment.
  • Be fun, energetic, and have a passion for hospitality.
  • Fluent English speaker; Arabic & French are also preferred.

Additional Information :

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.


Remote Work :

No


Employment Type :

Fulltime

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