Sales Coordinator

11 hours ago


Sharjah, United Arab Emirates Alert International Full time

Description In this role, you will support the end-to-end sales fulfilment process by accurately recording sales orders, coordinating with factories, tracking progress, and ensuring orders meet quality standards before reaching customers. You will play a key role in enabling smooth sales operations across online, offline, and event-based channels. Role & Responsibilities Record all sales orders received via WhatsApp, Instagram, home sales, and event sales Prepare and organize orders in advance of scheduled sales events Forward confirmed orders to the factory and coordinate production requirements Conduct regular follow-ups with the factory to ensure timely order completion Follow up with suppliers or manufacturers to ensure on-time delivery of store production items Perform quality checks on finished products prior to dispatch Prepare, pack, and label customer delivery parcels accurately Maintain and update the order tracker with real-time status information Coordinate with logistics or delivery partners for dispatch where required Support customer service teams with order status updates Ensure documentation and records are accurate and properly filed Identify bottlenecks or recurring issues and elevate proactively Skills & Competencies Sales order recording and coordination across multiple channels Strong order tracking and follow-up discipline Coordination with factory and production teams Quality checking of finished goods prior to dispatch Preparation and packing of customer delivery parcels Maintenance of accurate order trackers and sales records ERP system usage for order and sales updates (Odoo preferred) High attention to detail and accuracy Education & Qualifications Bachelor’s degree or diploma in Business Administration, Sales, Operations, or related field preferred 1-3 years of experience in sales coordination, order processing, or operations support Experience in Fashion, Retail, Manufacturing, or E-commerce environments is a strong advantage Experience working with ERP systems or order management tools preferred #J-18808-Ljbffr


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