F&B Guest Ambassador
7 days ago
Position Summary Palazzo Versace Dubai is looking for a highly motivated and guest-focused F&B Guest Ambassador to join the energetic and stylish team at La Piscina , the hotel’s signature poolside venue known for its Mediterranean flavors, vibrant ambiance, and scenic waterfront views. This role is vital in ensuring a seamless and memorable guest journey—from reservations to personalized service on the day of the visit. The ideal candidate will bring excellent communication skills, a warm personality, and a passion for delivering exceptional hospitality in a dynamic F&B environment. Key Responsibilities Reservations & Guest Flow: Manage day-to-day reservations and coordinate seating plans to ensure optimal guest flow and guest satisfaction at La Piscina. Handle all guest inquiries, confirmations, and special requests professionally across phone, email, and reservation platforms. Monitor guest arrival patterns and proactively communicate with service and hostess teams for smooth coordination. Guest Recognition & Personalization: Maintain and update detailed guest profiles, recording preferences, allergies, special occasions, and feedback. Use guest insights to personalize the experience and surprise and delight returning or VIP guests. Guest Relations: Welcome guests warmly upon arrival and maintain an attentive presence throughout their visit. Handle guest feedback and resolve any concerns efficiently to ensure guest satisfaction and retention. Coordination & Collaboration: Liaise closely with the F&B management, culinary team, hostess desk, and pool staff to ensure smooth operations and consistent service delivery. Support internal communication around large bookings, special events, or high-profile visits. Promotions & Events Support: Assist in promoting ongoing events, activations, and offers at La Piscina by engaging with guests and encouraging return visits. Collaborate with the marketing and events team to support VIP setups, influencer visits, or media activations. Administration & Compliance: Ensure accurate records of reservations, guest data, and follow-ups, while adhering to GDPR and internal confidentiality protocols. Maintain an organized and professional front-of-house station that reflects the luxury standards of Palazzo Versace. Qualifications A minimum of 3 years of experience in a guest services or reservations role within a luxury hotel or upscale dining environment. Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively. Excellent communication and interpersonal skills, with a passion for providing exceptional guest service. Proficiency in reservation management systems and guest database software. Ability to analyze data to identify trends and enhance guest experience. Flexibility to work evenings, weekends, and holidays as required. #J-18808-Ljbffr
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F&B Guest Ambassador
1 week ago
Dubai, Dubai, United Arab Emirates Palazzo Versace Dubai Full timePosition Summary:Palazzo Versace Dubai is looking for a highly motivated and guest-focusedF&B Guest Ambassadorto join the energetic and stylish team atLa Piscina, the hotel's signature poolside venue known for its Mediterranean flavors, vibrant ambiance, and scenic waterfront views. This role is vital in ensuring a seamless and memorable guest journey—from...
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F&B Guest Ambassador
3 days ago
dubai, United Arab Emirates PALAZZO VERSACE DUBAI Full timePosition SummaryPalazzo Versace Dubai is looking for a highly motivated and guest-focused F&B Guest Ambassador to join the energetic and stylish team at La Piscina, the hotel’s signature poolside venue known for its Mediterranean flavors, vibrant ambiance, and scenic waterfront views. This role is vital in ensuring a seamless and memorable guest...
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F&B Guest Ambassador
1 week ago
Dubai, Dubai, United Arab Emirates PALAZZO VERSACE DUBAI Full timePosition Summary:Palazzo Versace Dubai is looking for a highly motivated and guest-focused F&B Guest Ambassador to join the energetic and stylish team at La Piscina, the hotel's signature poolside venue known for its Mediterranean flavors, vibrant ambiance, and scenic waterfront views. This role is vital in ensuring a seamless and memorable guest...
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F&B Hospitality Ambassador
1 week ago
Dubai, United Arab Emirates Minor International Full timeA luxury hotel chain in Dubai is looking for an F&B Waiter/ress to serve as a Hospitality Ambassador, providing high-quality service and ensuring guest satisfaction. The candidate will work collaboratively across departments, maintain menu knowledge, and uphold hygiene standards. The role requires prior experience in food service, a passion for customer...
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Luxury F&B Guest Concierge
7 days ago
Dubai, United Arab Emirates PALAZZO VERSACE DUBAI Full timeA luxury hotel in Dubai is seeking a highly motivated F&B Guest Ambassador to ensure a memorable guest experience at La Piscina. Key responsibilities include managing reservations, personalizing guest interactions, and supporting service coordination. The ideal candidate will have at least 3 years of relevant experience and excel in providing exceptional...
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Luxury F&B Guest Concierge
6 days ago
Dubai, United Arab Emirates PALAZZO VERSACE DUBAI Full timeA luxury hotel in Dubai is seeking a highly motivated F&B Guest Ambassador to ensure a memorable guest experience at La Piscina. Key responsibilities include managing reservations, personalizing guest interactions, and supporting service coordination. The ideal candidate will have at least 3 years of relevant experience and excel in providing exceptional...
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Luxury F&B Guest Concierge
3 days ago
dubai, United Arab Emirates PALAZZO VERSACE DUBAI Full timeA luxury hotel in Dubai is seeking a highly motivated F&B Guest Ambassador to ensure a memorable guest experience at La Piscina. Key responsibilities include managing reservations, personalizing guest interactions, and supporting service coordination. The ideal candidate will have at least 3 years of relevant experience and excel in providing exceptional...
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F&B Guest Service Ambassador
1 week ago
dubai, United Arab Emirates beBeeService Full timeAre you a people person with a passion for delivering exceptional customer service? We're seeking an F&B Guest Experience Specialist to join our team in Dubai.About the Role:Our ideal candidate will provide top-notch service to guests, ensuring they have a memorable and enjoyable dining experience.
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Guest Experience F&B Attendant
1 week ago
Dubai, United Arab Emirates Minor International Full timeA luxury hospitality brand in Dubai seeks an F&B Attendant to deliver exceptional guest experiences. As a Hospitality Ambassador, you will ensure prompt service, working seamlessly with the team to enhance guest satisfaction. The role requires a high school diploma and a passion for service excellence. Previous experience in food and beverage is a plus. Join...
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Guest Experience F&B Attendant
1 week ago
dubai, United Arab Emirates Minor International Full timeA luxury hospitality brand in Dubai seeks an F&B Attendant to deliver exceptional guest experiences. As a Hospitality Ambassador, you will ensure prompt service, working seamlessly with the team to enhance guest satisfaction. The role requires a high school diploma and a passion for service excellence. Previous experience in food and beverage is a plus. Join...
