Key Account Manager

4 weeks ago


Dubai, United Arab Emirates Apparel Group Full time

Key Account Manager position at Apparel Group. Overview3> Join to apply for the Key Account Manager role at Apparel Group. Responsibilities Client Relationship Management: Build and nurture strong relationships with key eCommerce clients, acting as their primary point of contact for all account-related matters. Sales & Revenue Growth: Develop and execute strategic plans to increase revenue from key accounts through upselling, cross-selling, and identifying new opportunities within the eCommerce ecosystem. Performance Optimization: Monitor and analyze account performance metrics (traffic, conversion rates, sales, etc.) and develop actionable insights to improve sales, customer satisfaction, and operational efficiency. Campaign Management: Collaborate with internal teams (marketing, product, and operations) to plan and execute promotional campaigns, product launches, and pricing strategies tailored to each account's needs. Product & Service Delivery: Ensure the timely and successful delivery of products, services, and solutions to meet client needs and business objectives. Contract Negotiation & Renewals: Manage contract renewals and negotiations with key accounts, ensuring favorable terms and long-term partnerships. Payment Reconciliations: Support timely payments and resolve discrepancies between accounts as needed. Market Insights: Stay updated on eCommerce trends, competitive analysis, and market changes to identify opportunities for growth and improvement. Reporting & Forecasting: Provide regular performance reports to senior management and clients, including sales forecasts, progress updates, and key performance indicators (KPIs). Compliance & Brand Standards: Ensure that all key accounts adhere to brand guidelines, compliance regulations, and online retail standards for product listings and customer experience. Employment details Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industries: Retail Location Dubai, United Arab Emirates Note: The original listing contains multiple repetitions and unrelated sections. This refined version retains the core responsibilities and role requirements while removing boilerplate and duplications. #J-18808-Ljbffr


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