AI Assurance Quality Engineer

منذ 5 ساعات

Dubai, الإمارات العربية المتحدة Cognizant دوام كامل

We are looking for an experienced AI Assurance Quality Engineer to ensure the quality, reliability, and performance of AI-powered conversational systems, including chatbots, virtual assistants, RAG applications, and agentic AI solutions.

Key Requirements

4+ years of Software Quality Engineering experience

Strong Python scripting skills with experience building test automation tools/frameworks

Hands-on experience testing:

  • LLM-based applications
  • Conversational AI systems
  • Chatbots & Virtual Assistants
  • RAG and Agentic AI solutions

Strong understanding of:

  • Prompt Engineering
  • Context Management
  • Function/Tool Calling
  • Retrieval Mechanisms
  • AI Failure Modes & Quality Risks

Experience evaluating non-deterministic AI outputs using:

  • Golden Datasets
  • Rubric-Based Assessments
  • LLM-as-a-Judge Frameworks
  • Human Review Workflows
  • Statistical Quality Metrics

Mandatory Domain Experience

Strong Airline/Travel Industry expertise in:

  • Amadeus Altéa, Sabre, or Navitaire
  • PSS / Reservation Systems
  • GDS & NDC
  • IATA Fare Construction
  • Fare Rules & Ancillaries
  • IROPS
  • Payments & Refunds

CogAE106