Medical Claims officers Outpatient Pre-certification

4 weeks ago


Dubai, United Arab Emirates Allianz Partners Full time
  • Assesses approval of medicalapprovals as well as policy use.
  • Checkparticular treatment plan is necessary for thepatient.
  • Inputs verbal and written claimsapprovals regularly.
  • Decide approvals as perpolicy conditions.
  • Assess high-cost claims andprovide decisions on high-cost and complicatedcases.
  • Provide clear feedback on queries fromcall Centre team.
  • Provides clients anunderstanding of any declined medicalclaims.
  • Coordinates workflow & meetdeadlines.
  • Evaluate claims concerningeligibility.
  • Meet daily Precertificationproductivity target according to claimstype/tenure
  • Adjudicate OutpatientPrecertification on first-in-first-outbasis.
  • Maintain Productivity TAT of 85% in 10minutes and 98% within 1st hour and immediate emergency/VIP
  • Adherences 100% to Schedule andPunctuality.
  • Decision-MakingResponsibility
  • Evaluate the High cost claimswith efficacy and quantity to meet the daily target for the team,giving the approval for the medical condition according to theguidelines and within the policy term and condition, taking intoconsideration the market practice, with high liability for theinvalid rejection and the customer satisfaction

Minimum Requirements:

  • Bachelorsof Science.
  • 2+ years Medical PracticalExperience (reputable insurance provider, broker or a TPAexperience a plus).
  • Fluency in MS Office(Excel, Word, Outlook, PowerPoint) and general internet navigationand research skills.


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    Assesses approval of medical approvals as well as policy use.Check particular treatment plan is necessary for the patient.Inputs verbal and written claims approvals regularly.Decide approvals as per policy conditions.Assess high-cost claims and provide decisions on high-cost and complicated cases.Provide clear feedback on queries from call Centre...


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