Housekeeping Order Taker

1 month ago

Dubai, United Arab Emirates ACCOR Full time
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Housekeeping Order Taker you are responsible to handle all communication in and out of the Housekeeping Office to ensure a smooth running of the department and your role will include key responsibilities such as:
  • Work with systems i.e. Hotsos, opera & Rex to coordinate service requests from guests tocompleted by runners and room attendants
    • Safe keep, record and collect all keys and papers held within the Housekeeping Office
      • Ensure the sorting of all daily activity reports in the Housekeeping Office
        • Answer phone calls promptly, following proper telephone etiquettes as trained and per the standards
          • Record all incoming calls, ensure all messages are disseminated and followed up accordingly
            • Handle all issues pertaining to Lost & Found - receiving, recording, storage, claiming and clearing
              • Update and maintain all housekeeping files
                • Update and print out of the Opera system for the room discrepancy report by morning and afternoon and ensure to submit a copy to Accounts and Front Office
                  • Arrange baby-sitting for guests and prepare attendance sheets for the monthly payroll
                    • Keep and maintain the cleanliness and tidiness of the Housekeeping Office
                      • Clear all outdated reports on a monthly basis based on the hotel standard for record keeping Systems Knowledge is a plus:
                        • Hotsos
                        • Opera
                        • Rex Skills

                          Education, Qualifications & Experiences

                          You should ideally have a diploma or vocational training within the hospitality and previous experiences within a similar role. Good command of written and verbal English communication skills, along with good interpersonal abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.

                          Knowledge & Competencies

                          The ideal candidate will be a friendly, pleasant and courteous individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:

                          Understanding the Job

                          Taking Responsibility

                          Recognizing Differences

                          Customer Focus

                          Customer Focus

                          Adaptability

                          Teamwork

                          What is in it for you:
                        • Employee benefit card offering discounted rates in Accor worldwide
                      • Learning programs through our Academies
                    • Opportunity to develop your talent and grow within your property and across the world
                  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: * Organize and implement administrative systems & procedures, and perform necessary support duties
                  • Serve as a principal source of information for the team
                • Prepare and maintain your department\xe2\x80\x99s records Your experience and skills include: * Excellent interpersonal and communication skills
                • Ability to prioritize work in an environment with multiple interests
              • Ability to handle complex and confidential information with discretion
            • Competency using a variety of computer softwares Our commitment to Diversity & Inclusion:
              We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

              Why work for Accor?
              We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities.
              By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit

              Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

              Accor

  • Order Taker

    3 weeks ago

    Dubai, United Arab Emirates AccorHotels Full time

    Job Description In Room Dining Order Taker You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience.Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.Your key duties and responsibilities will be to ensure that the in-room dining service is...

  • Order Taker

    3 weeks ago

    Dubai, United Arab Emirates AccorHotels Full time

    Job Description In RoomDining Order Taker You are an ambassador for the exceptionalservice and cuisine that are hallmarks of our food &beverage experience.Your warm, personalattention and knowledge of our outstanding offerings makes guestsfeel unique and valued.Your key duties andresponsibilities will be to ensure that the in-room dining serviceis delivered...

  • Cafeteria Order Taker

    4 weeks ago

    Dubai, United Arab Emirates Pick it cafe Full time

    Order taker for a cafeteria Need to sell and take order **Salary**: AED1,000.00 - AED2,000.00 per month Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (required)

  • Food Order Taker

    6 days ago

    Dubai, United Arab Emirates The Crispy Brio Full time

    We are looking for a female order taker for a small outlet in Al Warqa 3, Dubai. Take away concept, Italian cuisine. Should be excellent in telephone conversation techniques Should have previous experience as an Order taker and know how to use pos system Should be able to join immediately. Fluent in English language. Arabic speaking will be a great...

  • Room Service

    3 weeks ago

    Dubai, United Arab Emirates HILTON Full time

    A Room Service - Order Taker for ConradDubai, you are responsible for serving guests in a friendly,timely, and efficient manner to deliver an excellent Guest andMember experience. A Room Service - Order Taker will also berequired to have extensive knowledge of menu offerings.Specifically, you will be responsible for performing the followingtasks to the...

  • Female Cashier/order Taker

    6 days ago

    Dubai, United Arab Emirates Doner and Gyros Restaurant Full time

    Doner & Gyros Restaurant is looking for female cashiers/order taker who can be part of the growing team. Responsible to handle transactions on a daily basis and can work in a fast paced environment. Skills and Qualifications: - **Greet and welcome customers of Doner and Gyros in a friendly manner**: - **Take the food orders and ensure they are entered...

  • Room Service

    3 weeks ago

    Dubai, United Arab Emirates HILTON Full time

    A Room Service - Order Taker for Conrad Dubai, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Room Service - Order Taker will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the...

  • Order Taker

    7 days ago

    Dubai, United Arab Emirates Apt Resources Full time

    **ORDER TAKER - ARABIC SPEAKER**: **Job ID **:2795 **Location **:Dubai - United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Food & Beverage / Service Operations AED 1,500.00 - 1,500.00 **Other Benefits **:Language allowance, service charge,tips, accommodation, transport,medical insurance, tickets **GCC Driving...

  • Room Service

    3 weeks ago

    Dubai, United Arab Emirates Hilton Full time

    A Room Service - Order Taker for Conrad Dubai is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. What will I be doingA Room Service - Order Taker for Conrad Dubai, you are responsible for serving guests in a friendly, timely, and...

  • Order Taker

    3 weeks ago

    Dubai, United Arab Emirates SOFITEL Full time

    Company Description Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific. Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical...

  • Ird - Order Taker (Arabic Speaker)

    5 days ago

    Dubai, United Arab Emirates Swissôtel Al Murooj Dubai Full time

    Company Description Swissotel Al Murooj Dubai is in the “moments” business. We’re intimately involved in important times in our guest’s lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivist that turns a business trip into a new business celebration. An insider tip on the best way to spend a day...

  • Room Service Order Taker

    7 days ago

    Dubai, United Arab Emirates Apt Resources Full time

    **ROOM SERVICE ORDER TAKER**: **Job ID **:1790 **Location **:Dubai - United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Food & Beverage / Service Operations AED 1,500.00 - 1,500.00 **Other Benefits **:UAE Labor Law **GCC Driving License **:No **Description: - Deliver the company experience for guests Work with...

  • Room Service Order Taker

    6 days ago

    Dubai, United Arab Emirates Occidental Al Jaddaf Full time

    Answer Room Service Phone if and when required - Responsible to co-ordinate all service requirements addressed to Room Service and ensure their immediate action - Perform tasks as per instructions from the immediate supervisor and as per duty schedule - Make herself familiar with all relevant issues concerning the Room Service - Report cleanliness and...

  • Housekeeping Coordinator

    7 days ago

    Dubai, United Arab Emirates Pyramisa Hotel Apartment Full time

    The housekeeping office coordinator serves as the department's major communication hub, handling all information given to and received from other departments. Also responsible for preserving accurate and up-to-date information on every departmental unit that falls under housekeeping, as well as payroll updates and the housekeeping task rota. Experience as a...

  • Order Taker

    3 weeks ago

    Dubai, United Arab Emirates SOFITEL Full time

    • To respect the privacy of theguests and the confidentiality of theinformation.• To report any guestcomment or complaint.• To set upinventory and monitor supplies and other commodities upon guestrequests.• To fulfill administrativetasks, housekeeping office coordination and filing. • Torespect key handling procedures.• Toread and update...

  • Order Taker

    3 weeks ago

    Dubai, United Arab Emirates SOFITEL Full time

    • To respect the privacy of the guests and the confidentiality of the information.• To report any guest comment or complaint.• To set up inventory and monitor supplies and other commodities upon guest requests.• To fulfill administrative tasks, housekeeping office coordination and filing. • To respect key handling procedures.•...

  • Room Service Order Taker

    3 weeks ago

    Dubai, United Arab Emirates Arjaan Hotel Apartments by Rotana Full time

    Job DescriptionWe are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.As a Room Service Order Taker you are responsible to co-ordinate all service requirements addressed to Room Service and ensure their immediate action, aiming for the highest possible guest satisfaction. The role will...

  • Order Taker

    3 weeks ago

    Dubai, United Arab Emirates Accel Human Resource Consulting dubai Full time

    ResponsibilitiesGreet andescort customers to their tablesPresent menuand provide detailed information when asked (e.g. about portions,ingredients or potential foodallergies)Prepare tables by setting up linens,silverware and glassesInform customers aboutthe day’s specialsOffer menurecommendations upon requestUp-sell additionalproducts when appropriateTake...

  • In Room Dining Order Taker

    3 weeks ago

    Dubai, United Arab Emirates MOVENPICK Full time

    Job Description In Room Dining Order Taker (Arabic Speaker) You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued. Your key duties and responsibilities will be to ensure that the...

  • In Room Dining Order Taker

    3 weeks ago

    Dubai, United Arab Emirates MOVENPICK Full time

    Job DescriptionIn Room Dining Order Taker (Arabic Speaker)You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued. Your key duties and responsibilities will be to ensure that the in-room...