Engineer - Site Reliability

3 weeks ago

Abu Dhabi, United Arab Emirates Presight Full time
Overview

About Presight

Presight, an ADX-listed public company limited by shares whose majority shareholder is Abu Dhabi company G42, is the region’s leading big data analytics company powered by Artificial Intelligence (“AI”). It combines big data, analytics, and AI expertise to serve every sector, of every scale, to create business and positive societal impact. With its world-class computer vision, AI and omni-analytics platform as its engine, Presight leverages all-source data to support insight-driven decision making that shapes policy and creates safer, healthier, happier, and more sustainable societies.

The Opportunity

Seeking a meticulous and expert Engineer - Site Reliability to build and support the Presight delivery model that empowers product & technology teams to develop & deliver high-quality products, improve platform infrastructure and strengthen the reliability of products and solutions. You play a key role in defining & establishing the delivery model deployed in the development of cutting edge, next-gen analytics solutions & services at Presight.

Responsibilities

Key Responsibilities:

As an Engineer - Site Reliability, you will be responsible for working with relevant stakeholders to drive scope definition, specification, and architecture for all services in the CI/CD pipeline that power the Presight delivery model.

Functional

  • Foster a positive SRE culture that promotes frequent releases, high levels of automation (Ansible, Terraform, Helm), and software reliability (Monitoring Tools).
  • Lead and troubleshoot high priority incidents impacting the organization, providing timely support to quickly resolve critical incidents for Linux based systems.
  • Identify application patterns & analytics in support of better service level objectives while integrating self-service & resiliency patterns.
  • Review and modify CI/CD principles and service maturity iteratively, striving for continuous improvement.
  • Collaborate with internal teams to propose, architect and implement innovative & transformational solutions for Presight.
  • Champion SRE approaches across strategic systems to predict & prevent disruptive events and improve the availability of solutions.
  • Design & enable automated change, release and upgrade management practices across existing products & solutions.
  • Ensure compliance with defined IT governance controls, standards, and practices.
  • Improve service availability and scalability through tuning, automation, tools, and process.
  • Analyze service performance, identify bottlenecks, and provide measurable improvement plans.
  • Serve as primary point of contact for all matters concerning the customer and develop a trusted advisor relationship with executive sponsors by understanding their business needs and technical challenges.
  • Comply with QHSE (Quality Health Safety and Environment), Business Continuity, Information Security, Privacy, Risk, Compliance Management and Governance of Organizations policies, procedures, plans and related risk assessments.
  • Travel to international client locations as and when required.

Qualifications

Requirements

  • Bachelor’s degree in business Analytics, Data Science, Computer Science, Engineering, or related field.
  • Minimum 3-4 years of experience in DevOps Operations and deployment.
  • Public Cloud (Azure must), Linux, Kubernetes, python hands on is must.
  • Hands on experience on Private Cloud Openstack, OpenShift.
  • Hands on experience on automation tools (Ansible, Terraform, Helm).
  • CI/CD tools and DevOps processes must have.
  • Big data technologies i.e. Elasticsearch, Opensearch, Hadoop Cluster deployment.
  • At least 3 years of experience in architectural knowledge and understanding of distributed systems and cloud infrastructure.
  • Shell & Python scripting.
  • Ready to extensive international business travel to client location as and when required (example: 1 week in 1 month)

Ideally, you’ll also need

  • A highly detail-oriented and methodical approach to problem solving.
  • A passion for technology, troubleshooting and customer service.
  • A strongly analytical mind.
  • Great verbal and written communication skills
  • Excellent communication skills

What We Look For

If you are a performance-driven, inquisitive mind with the agility to adapt to ambiguity, you will fit right in. You should be eager to explore opportunities to build meaningful collaborations with stakeholders and aspire to create unique customer-centric solutions. Bias for action and a passion to conquer new frontiers in the AI space is at the heart of the Presight community.

What working at Presight offers:

Culture: An open, diverse and inclusive environment with a global vision that encourages personal growth and focuses on ground-breaking, industry-first innovations.

Career: Outstanding learning, development & growth opportunities via structured training programs and innovative, high-tech projects.

Rewards: A competitive remuneration package with a host of perks including healthcare, education support, leave benefits and more.

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