Master Facilitator

Found in: beBee S AE - 1 month ago

Dubai, United Arab Emirates DHL Full time
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF\'s logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.

How do you predict what the world\xe2\x80\x99s going to do next?

That\xe2\x80\x99s the challenge and the reward of what we do. As the experts in freight forwarding, we deliver 100% assurance to our customers via a mindset that\xe2\x80\x99s always looking ahead to the next commercial opportunity, predicting the next potential issue, anticipating the next global trend.

Because at DHL Global Forwarding, Freight, we\xe2\x80\x99re not simply about freight forwarding. We\xe2\x80\x99re about forward-thinking ways to connect people \xe2\x80\x93 and improve their lives.

Job purpose

As master coach facilitator, the primary purpose of this role is to build the Certified Facilitator Capacity globally, to enable Certified deployment globally. The development of high-quality Certified facilitators and master facilitators maintains the quality of the certified module experience and upholds the integrity of the CIF Portfolio. The second dimension of the role is to work in consultation with the business on the development of the CIF Portfolio, needs assessment, module development and advise on solutions to grow functional capability. With these two role dimensions, this role plays an important and strategic part in the continued evolving of the DGF Culture, and organization capability

Differentiator

By playing a key role in the professional, effective running, and strong positioning of an ever-growing Certified portfolio, this role forms the foundation for Certified being a core enabler for DGFF maintaining competitive advantage, through the overseeing the standards of Certified Facilitation, increasing the number of facilitators across the regions. The role forms the basis for enabling the robust deployment of Certified, and additionally forms a consultative and collaborative partnership between Certified and the functions, with a consultative approach to module development

Principal accountabilities * Facilitation / running Product Experiences
Facilitate Certified leadership modules to the highest standards. This would include all existing leadership modules, with an expectation to be the lead in any new modules launched. Ensure that Facilitation Skills is offered regularly Master Facilitation Run facilitator training programs to all levels of the organization (Tier 1 Senior Leaders), including all key components of a Train The Facilitator (TTF) program. (Delivering the module, delivering the facilitation skills module, delivering the master classes and assessing the facilitators during deliver back session). Providing follow up support to those who require additional assistance. Refresh facilitators on facilitation skills periodically. Evaluate coaching effectiveness by analyzing the effects and changes in behavior during and after coaching sessions. Continuously develop the skills as a master facilitator ensuring all of the latest skills and technologies are being utilized, this includes both face to face classroom modules and online modules to the highest standards. facilitate training outside of a script / training handbook and use own experience to successfully address topics or questions. Build a bank of Master facilitator capability Forge the way forward to get more Top Executive Management facilitators qualified. Quality Assurance Stay aligned to Group Standards Practice Set up Quality Assurance practice for existing facilitators periodically. Set up processes for facilitators with \xe2\x80\x98needs further development\xe2\x80\x99 ratings Certified Portfolio Development Consult with Global Board Product and Functional Leaders of requests, assessing need Provide advice on capability building solutions Play a key role in the piloting, design and development of certified modules Knowledge, Skills and Experience Business Context: Show understanding of the business context for the program, making appropriate links between the content of the program, DGFF strategy, impact on Customers and colleagues and participants\' roles. Preparation: Fail to prepare and prepare to fail. Preparing the module environment and assets and personal preparation is essential to being a successful facilitator. Purpose & Objectives: The conversations might be slightly different for every group, but the purpose & objectives need to be delivered consistently. Adult Learning: Create an Adult learning environment that encourages free flowing conversation & contribution by pulling the learning from the group to reach the purpose & outcomes on time. Self-Awareness: Great emotional intelligence is the foundation of being a great facilitator. Without it, it\'s very difficult to be authentic, be on the group\'s agenda and deliver confidently without ego. Education level: Bachelor\xe2\x80\x99s degree or equivalent experience/qualification Language requirements: Fluency in Business level English \xe2\x80\x93 ability to deliver learning experiences and participate in business/professional discussions without the need for translation

Additional fluency in 2 additional languages, one of them Mandarin, Spanish, French Experience: Required

Substantial experience in delivering learning activities / awareness workshops / training

Availability to travel up to 70% of time (mostly region, but occasional international)

Advantage:

DHL Certified facilitator with Exceptional rating

Experience with L&D, Strategy, workshopping, Culture Enablement

Coaching ability with strong disposition towards positive and motivational people enablement

Stakeholders Fostering strong and trusting relationships with DGFF senior leaders Play a key role in motivating the facilitator workforce and recognition. Working collaboratively with HR Leadership, Regional Certified leads, and Strategy PMO Effectively Influencing others \xe2\x80\x93 on all levels - outside of own job area regarding policies, practices and procedures Consult functional heads, managers, and stakeholders on development need and design processes Complex stakeholder management is needed Grade

I

Location

Dubai

Your benefits

We offer excellent employee benefits, a competitive salary package and great development opportunities.

Why to join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world\xe2\x80\x99s leading logistics provider with operations in over 220 countries.

Interested in this position? Please click on \xe2\x80\x9cApply\xe2\x80\x9d and send us your complete application, including a cover letter, CV, references, your desired salary, and your earliest possible starting date.

We are looking forward to your application.

CONNECTING PEOPLE. IMPROVING LIVES.

DHL

  • Scrum Master

    Found in: Whatjobs AE C2 - 2 weeks ago

    dubai, United Arab Emirates Gulf Agency Company Full time

    GAC Group IT is looking for candidates for the role of Scrum Master to be based in Dubai. Could it be you? Job Description At GAC, we rely on our IT systems to provide the best solutions that help our users around the world. We are seeking a Scrum Master to join us on this journey, using their knowledge of Agile practices to make us more efficient. The job...

  • Scrum Master

    2 weeks ago

    Dubai, United Arab Emirates Dautom Full time

    Client Introduction:In this role you will have the opportunity to work closely with one of our esteemed clients known for its commitment to quality and innovation. They have chosen Dautom as their trusted partner for their upcoming projects.Job Title: Scrum MasterJob Purpose: The Scrum Master is responsible for running the sprints ensuring that all Scrum...

  • Scrum Master

    2 days ago

    Dubai, United Arab Emirates SwissGulf Partners Full time

    **Role**: Scrum Master **Location**: Abu Dhabi **Job**: Onsite (Permanent) SGP are pleased to be partnered with a hugely successful, Global FinTech company in their search for an experienced Scrum Master. You will be joining our client in their newly opened Abu Dhabi, Research and Development office. **The Role**: - Guiding the team and organisation on...

  • Scrum Master

    2 weeks ago

    Dubai, United Arab Emirates Dautom Full time

    Bachelor's degree in a relevant field (Computer Science, Engineering, Business, etc.) or equivalent work experience.Scrum Master certification such as Certified ScrumMaster (CSM) or Professional Scrum Master(PSM) from recognized organizations.Additional Agile certifications (e.g., PMI-ACP) can be beneficial.3+ years of experience as a dedicated Scrum...

  • Scrum Master

    Found in: Whatjobs AE C2 - 2 weeks ago

    dubai, United Arab Emirates JobItUs Full time

    Work Experience: 3.0 Year(s) To 10.0 Year(s)Function: IT Software - System Programming ? Bachelor's degree in a relevant field (Computer Science, Engineering, Business, etc.) or equivalentwork experience.? Scrum Master certification such as Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) from recognized organizations.? Additional Agile...

  • Scrum Master

    Found in: Whatjobs AE C2 - 2 weeks ago

    dubai, United Arab Emirates Zaintech Full time

    We are looking for an experienced Scrum Master to join our dynamic team. This role emphasizes Agile methodologies, collaboration, and continuous improvement across Big Data and Digital Projects.ResponsibilitiesAgile Transformation Coaching Lead and facilitate the agile transformation process across the organization. Collaborate with stakeholders to establish...

  • Scrum Master

    Found in: Talent AE A C2 - 2 weeks ago

    Dubai, United Arab Emirates Dautom Full time

    Bachelor's degree in a relevant field(Computer Science, Engineering, Business, etc.) or equivalent workexperience.Scrum Master certification such asCertified ScrumMaster (CSM) or Professional ScrumMaster(PSM) from recognizedorganizations.Additional Agile certifications(e.g., PMI-ACP) can be beneficial.3+ years ofexperience as a dedicated Scrum...

  • Scrum Master

    Found in: Whatjobs AE C2 - 2 weeks ago

    dubai, United Arab Emirates Dautom Full time

    The job posting is outdated and position may be filled Bachelor's degree in a relevant field (Computer Science, Engineering, Business, etc.) or equivalent work experience.Scrum Master certification such as Certified ScrumMaster (CSM) or Professional Scrum Master(PSM) from recognized organizations.Additional Agile certifications (e.g., PMI-ACP) can be...

  • Scrum Master

    Found in: Whatjobs AE C2 - 2 weeks ago

    dubai, United Arab Emirates Gulf Agency Company Full time

    GAC Group IT is looking for candidates for the role of Scrum Master to be based in Dubai. Could it be you?Job DescriptionAt GAC, we rely on our IT systems to provide the best solutions that help our users around the world. We are seeking a Scrum Master to join us on this journey, using their knowledge of Agile practices to make us more efficient.The job role...

  • Scrum Master

    Found in: Whatjobs AE C2 - 2 weeks ago

    dubai, United Arab Emirates Dautom Full time

    The job posting is outdated and position may be filledBachelor's degree in a relevant field (Computer Science, Engineering, Business, etc.) or equivalent work experience.Scrum Master certification such as Certified ScrumMaster (CSM) or Professional Scrum Master(PSM) from recognized organizations.Additional Agile certifications (e.g., PMI-ACP) can be...

  • Scrum Master

    Found in: Whatjobs AE C2 - 2 weeks ago

    dubai, United Arab Emirates Zaintech Full time

    We are looking for an experienced Scrum Master to join our dynamic team. This role emphasizes Agile methodologies, collaboration, and continuous improvement across Big Data and Digital Projects. Responsibilities Agile Transformation Coaching Lead and facilitate the agile transformation process across the organization. Collaborate with stakeholders to...

  • Scrum Master Contract New

    4 days ago

    Dubai, United Arab Emirates Marc Ellis Consulting Full time

    Title: Scrum Master Location: Dubai, UAE Duration: 12 months extendable Purpose of the job: As a Scrum Master, you will play a vital role in facilitating the adoption and execution of Agile principles and practices within the organization. Your primary responsibility will be to support and guide the software development teams in implementing Scrum...

  • Scrum Master

    2 days ago

    Dubai, United Arab Emirates ParamInfo Full time

    **Job Title: Scrum Master-Banking** **Job Location: Dubai** **Roles & Responsibilities** - All Agile Ceremonies to be conducted with due diligence. - Manage and maintain all critical artifacts and reporting. - Close to execution details -user story reviews and end to end view/governance on roadmap deliveries. - Implementation of key critical projects,...

  • Scrum Master Contract New

    2 days ago

    Dubai, United Arab Emirates Marc Ellis Consulting Full time

    Job Title: Scrum Master Job Location: Dubai Job Duration: 1 year extendable Job Purpose: The Scrum Master is responsible for coaching and coordinating Agile Delivery Squads to deliver solutions as efficiently as possible. At a team level, the scrum master is the central coordinator and fixer of all issues ensuring the Agile squad can deliver with mínimal...

  • Scrum Master

    Found in: Whatjobs AE C2 - 2 weeks ago

    dubai, United Arab Emirates SimplyApply Full time

    What You Will DoServe as Scrum Master and coach to support the client in adopting an Agile framework and practices across all projects within the organization. Facilitate agile ceremonies. Lead the communication and exchange of information across teams. Engage with stakeholders and facilitate collaboration. Manage tasks and activities in Azure DevOps....

  • Master Data Specialist

    Found in: Whatjobs AE C2 - 1 week ago

    dubai, United Arab Emirates SEPHORA Full time

    OUR ManifestoOur Manifesto At Sephora, we stand together and we stand for something more. For empowerment, for exploration, for the opportunity to impact people’s lives through the unlimited power of beauty. We embrace uniqueness, unleash creativity, and pursue progress every day. Sparked by energy and excitement, our passion is contagious. We are united...

  • Master Cutter

    2 days ago

    Dubai, United Arab Emirates AK Group Full time

    We are delighted to announce an opportunity to join our esteemed luxury brand specializing in Abayas, Kaftans, Dresses, T-shirts, Shirts, Shorts, and Pants as a skilled Master Cutter & Tailor. We are in search of an individual with exemplary fabric cutting, sewing, and stitching abilities, coupled with a discerning eye for detail. **Responsibilities**: -...

  • Scrum Master

    3 weeks ago

    Dubai, United Arab Emirates SimplyApply Full time

    What You Will Do Serve as Scrum Master and coach to support the client in adopting an Agile framework and practices across all projects within the organization.Facilitate agile ceremonies.Lead the communication and exchange of information across teams. Engage with stakeholders and facilitate collaboration.Manage tasks and activities in Azure DevOps.Provide...

  • Scrum Master

    Found in: Whatjobs AE C2 - 2 weeks ago

    dubai, United Arab Emirates SimplyApply Full time

    What You Will Do Serve as Scrum Master and coach to support the client in adopting an Agile framework and practices across all projects within the organization. Facilitate agile ceremonies. Lead the communication and exchange of information across teams. Engage with stakeholders and facilitate collaboration. Manage tasks and activities in Azure DevOps....

  • Master Data Specialist

    Found in: Whatjobs AE C2 - 1 week ago

    dubai, United Arab Emirates SEPHORA Full time

    OUR Manifesto Our Manifesto At Sephora, we stand together and we stand for something more. For empowerment, for exploration, for the opportunity to impact people’s lives through the unlimited power of beauty. We embrace uniqueness, unleash creativity, and pursue progress every day. Sparked by energy and excitement, our passion is contagious. We are united...