Customer Service Representative

Found in: beBee S AE - 1 month ago

Fujairah, United Arab Emirates Central Trading Company Full time
Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care & Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment. Central Trading Company is the first company under the Al Rostamani Group. It is one of the most valuable players in the automotive aftermarket representing a portfolio of 25 world renowned brands such as Michelin, Castrol and Blue Star. Job Purpose Attending Business Calls, Invoicing, Quotations, and any support needed from time to time for the smooth functioning of the showroom business operations. Job Responsibilities Answer phone calls and emails pertaining to sales queries or concerns in professional manners by acting as first point of contact Inform customers such as unit prices, goods availability, delivery dates, and any anticipated delays through mail or telephone Prepare sales quotation ensuring correct prices, discounts and product numbers, etc. and get it approved by supervisor, or respective sales person/manager Input orders to the company\xe2\x80\x99s computer system and ensure that orders are processed in line with customers\xe2\x80\x99 agreed delivery requirements. Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products Proactively inform the customers of any delays and will arrange alternative delivery schedule Develop and maintain filing systems so as to maintain sales records, prepare reports, and provide necessary information to the finance department Collaborate with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently Comply with the company QMS requirements. Job Requirements Qualifications Min. Higher Secondary, Diploma Bachelor degree would be preferable Experience 3 years in FMCG sales environment Knowledge & Skills
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Sales and Marketing:- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Language:- Proficient in English language (Verbal and written), Arabic and Hindi would be an added advantage Active Listening Giving full attention to what other people are saying, taking time to understand the points being made Asking questions as appropriate, and not interrupting at inappropriate times Social Perceptiveness Being aware of others\' reactions and understanding why they react as they do At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.

  • Customer Service Representative

    Found in: beBee S AE - 4 weeks ago

    Fujairah, United Arab Emirates Sharafuddin Trading Company Full time

    : Handling incoming and outgoing calls and responding to customer\xe2\x80\x99s emails and chats Management and resolve customer complaints/queries. Identify and escalate issues to supervisors. Provide service information to customers. Document all call information according to standard operating procedures. Follow up customer calls where...

  • Customer Service Officer

    4 days ago

    Fujairah, United Arab Emirates MAYOOF HOME TRADING Full time

    Customer service arabic and English speaking who have good experience to handle the Customer **Job Types**: Full-time, Contract Contract length: 24 months **Salary**: AED2,000.00 - AED3,000.00 per month **Experience**: - customer service: 2 years (preferred) **Language**: - Arabic and English (required)

  • Customer Service Officer

    5 days ago

    Fujairah, United Arab Emirates MAYOOF HOME TRADING Full time

    Customer service arabic and English speaking who have good experience to handle the Customer **Job Types**: Full-time, Contract, Permanent Contract length: 24 months **Salary**: From AED2,500.00 per month **Experience**: - customer service: 2 years (preferred) **Language**: - Arabic and English (required)

  • Customer Service Evaluator

    4 days ago

    Fujairah, United Arab Emirates SISA Full time

    We are an international market research consultancy operating across the Middle East, currently looking for part-time customer experience evaluators who are residing in **Fujairah**, to assess the customer service standards in several interesting venues. **No Visit / Tourist visa please** Your main task will be to pose as a real customer and evaluate the...

  • Customer Service Evaluator

    6 days ago

    Fujairah, United Arab Emirates SISA Full time

    We are an international market research consultancy operating across the Middle East, currently looking for part-time customer experience evaluators who are residing in **Fujairah**, to assess the customer service standards in several interesting venues. **This is a part-time job** Your main task will be to pose as a real customer and evaluate the staff...

  • Customer Service Evaluator

    7 days ago

    Fujairah, United Arab Emirates SISA Full time

    If you are not residing in Fujairah, **DO NOT APPLY**: - If you do not have a car and driving license, **DO NOT APPLY**: - If you are looking for a full-time job, **DO NOT APPLY** **_________________________________________________** We are an international market research consultancy operating across the Middle East, currently looking for **part-time...

  • Customer Service Evaluator

    2 days ago

    Fujairah, United Arab Emirates SISA Full time

    If you are not residing in Fujairah, **DO NOT APPLY**: - If you do not have a car and driving license, **DO NOT APPLY**: - If you are looking for a full-time job, **DO NOT APPLY** **_________________________________________________** We are an international market research consultancy operating across the Middle East, currently looking for **part-time...

  • Customer Service Evaluator

    Found in: beBee S AE - 4 weeks ago

    Fujairah, United Arab Emirates SISA Full time

    We are an international market research consultancy operating across the Middle East, currently looking for part-time customer experience evaluators who are residing in Fujairah, to assess the customer service standards in several interesting venues. ***No Visit / Tourist visa please*** Your main task will be to pose as a real customer and evaluate the...

  • Customer Service Evaluator

    Found in: beBee S AE - 4 weeks ago

    Fujairah, United Arab Emirates SISA Full time

    b' We are an international market research consultancy operating across the Middle East, currently looking for part-time customer experience evaluators who are residing in Fujairah, to assess the customer service standards in several interesting venues. ***This is a part-time job*** Your main task will be to pose as a real customer and evaluate the...

  • Customer Service Evaluator

    Found in: beBee S AE - 4 weeks ago

    Fujairah, United Arab Emirates SISA Full time

    We are an international market research consultancy operating across the Middle East, currently looking for part-time customer experience evaluators who are residing in Fujairah, to assess the customer service standards in several interesting venues. Your main task will be to pose as a real customer and evaluate the staff performance and the whole...

  • Call Center Representative

    7 days ago

    Fujairah, United Arab Emirates KHALES PROJECT MANAGEMENT & ENGINEERING CONSULTANCY Full time

    **Customer Services & Front Desk** **RESPONSIBILITIES**: - Address key contacts by phone calls at potential client companies to be a way to business initiation and a way to assist the marketing and sales manager. - Schedule one-on-one conference calls/meetings with clients to explain services to guide their choices. - Understand the problems and challenges...

  • Outdoor Sales Representative

    2 weeks ago

    Fujairah, United Arab Emirates Mazaya Facilities Full time

    Please review the job posting below: We are urgently looking for a female sales executive who is passionate about the outdoors to join our team. As an Outside Sales Representative, you will be responsible for identifying and establishing contact with potential customers, performing product demonstrations, developing and maintaining relationships with...

  • Senior Sales Executive

    1 week ago

    Fujairah, United Arab Emirates Hilton Full time

    Responsibilities:Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue.Identifying promising prospects through cold-calling, networking, and customer referrals.Ensuring that all sales administration and customer service activities run smoothly.Providing overall guidance to newly-recruited Sales...

  • Brand Ambassador

    7 days ago

    Fujairah, United Arab Emirates Le Flaire Parfum Full time

    Brand Ambassador in Fujairah Mall Needed! Note: Must be in Freelance Visa/Residence Visa Location: Fujairah **Job Description**: We are seeking a dynamic and passionate Sales Representative to join our team. As a Sales Representative for a Perfume Brand, you will be responsible for promoting and selling our exclusive range of perfumes, engaging with...

  • Automotive Service Advisor

    7 days ago

    Fujairah, United Arab Emirates HONGQI FUJAIRAH Full time

    Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up - Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car - Manage and oversee the dealership’s workflow and schedule - Call customers to advise them...

  • Service Coordinator

    Found in: Talent AE C2 - 1 week ago

    Fujairah, United Arab Emirates Client of Talentmate Full time

    Job Description The Service Coordinator plays a crucial role in coordinating and facilitating services for clients, patients, or individuals in need. They work to assess needs, develop service plans, and connect clients with appropriate resources and support to improve their well-being and achieve their goals. Responsibilities: • Conduct assessments and...

  • Light Vehicle Driver

    7 days ago

    Fujairah, United Arab Emirates Chemcon International LLC Full time

    We are looking for a driver and a Driver Cum Sales Man who knows UAE locations and market **Transportation**: Safely and efficiently transport construction chemical products from the manufacturing facility to designated locations, such as construction sites, warehouses, or distributor locations. **Vehicle Maintenance**: Ensure the proper maintenance and...

  • Senior Sales Executive

    Found in: Talent AE A C2 - 2 weeks ago

    Fujairah, United Arab Emirates Hilton Full time

    Responsibilities:Cultivatingsolid relationships with major customers to ensure a continuousflow of sales revenue.Identifying promisingprospects through cold-calling, networking, and customerreferrals.Ensuring that all salesadministration and customer service activities runsmoothly.Providing overall guidance tonewly-recruited SalesRepresentatives.Maintaining...

  • Guest Service Associate

    2 days ago

    Fujairah, United Arab Emirates DOTS CAFE Full time

    Our Cafe is seeking a Guest Service Associate to provide exceptional customer service to our guests. The Guest Service Associate will be responsible for greeting guests, answering questions about the menu and ensuring overall satisfaction about their order. Welcome all our Guests with a smile, friendly and professional approach at all times. Engage each...

  • Guest Service Associate

    7 days ago

    Fujairah, United Arab Emirates DOTS CAFE Full time

    Our Cafe is seeking a Guest Service Associate to provide exceptional customer service to our guests. The Guest Service Associate will be responsible for greeting guests, answering questions about the menu and ensuring overall satisfaction about their order. Welcome all our Guests with a smile, friendly and professional approach at all times. Engage each...