Center / Office Manager

1 month ago


Sharjah, United Arab Emirates Study Smart Center Full time
Impact & Scope The Center Manager serves as General Manager of a Score Plus Education Center. This Center provides Test Preparation, Admissions Consulting, Languages Training, and Academic Tutoring support for students seeking to excel in a career for higher studies and better employment opportunities. The Center Manager oversees all aspects of the center including staffing; sales, service, academics, and the overall center P & L. He/she will hire, manage, and coach a team of counselors/advisors and coordinators to achieve financial, service, and academic outcomes. Desired Skills & Experience Leadership a~ Recruit, train, manage and coach a team to achieve desired sales, service, and academic outcomes a~ Provide ongoing development and training opportunities for team a~ Contribute to the overall performance of The Princeton Review and inlingua programs Business Development & Strategy a~ Drive growth of the Center business through the development and execution of marketing and sales plans a~ Providing complete information to clients based on their needs and aspirations a~ Encouraging telephonic leads and leads from other sources to walk into the center for counseling a~ By cross-selling relevant products a~ Hire, train, and coach team to achieve targets a~ Create a welcoming and supportive Center culture for our students and Parents a~ Oversee the academic progress of students and assist them in planning their studies and achieving their goals a~ Work collaboratively with other departments including outside sales, curriculum, and executive leadership to improve outcomes a~ Ensure proper staffing and provide ongoing training and development of staff a~ Manage key performance metrics including sales, student retention, academic excellence, and expense management a~ Ensure excellence in all student experiences in the local center. Provide enthusiastic, hands-on customer service. a~ Conduct presentations to school counselors, prospective and enrolled students a~ Develop and maintain relationships with high schools, colleges, and institutions within the territory. a~ Oversee facilities management a~ Administer and Coordinate Center Licenses, Staff Visas and other days today Center Operations as per the requirement of the Corporate Office. Knowledge, Skills & Abilities a~ Ability to build, manage, and motivate a high-functioning team. a~ Hiring, managing, coaching, and performance assessment skills a~ Excellent interpersonal, communication, presentation, and leadership skills a~ Strong problem-solving, decision-making capabilities, and strong analytical skills a~ Organizational and long-range planning skills a~ High Energy Level a~ Confident and optimistic demeanor and the ability to thrive in a fast-paced environment a~ Results focus with a passion for customer service and business growth a~ Ability to work effectively in a dispersed workforce Requirements a~ Bachelors or Masters Degree (B.E / B.Tech. / MBA /M.Sc / M.Com) a~ 7+ years experience with at least 5 years in a managerial role in the education industry. Further previous experience in a teaching or training role will be preferred a~ Must be willing to work extended hours (including evenings and weekends), as needed, to meet business objectives Measurements (including, but not limited to) a~ Sales a~ Operating Income a~ Student Outcomes a~ Service (student recommendation rate) a~ Staff retention & morale Job Types: Full-time, Contract Education: Bachelor's (Preferred)
  • Call Center Manager

    5 days ago


    Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **Job description** Job brief We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent call center manager must be an organized, reliable and...

  • Call Center Manager

    5 days ago


    Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **Job description** Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all...

  • Center Manager

    3 weeks ago


    sharjah, United Arab Emirates Score Plus - The Princeton Review Middle East - Sharjah Full time

    Leadership Ø Recruit, train, manage and coach a team to achieve desired sales, service, and academic outcomes Ø Provide ongoing development and training opportunities for team Ø Contribute to the overall performance of The Princeton Review and language programs Ø Drive growth of the Center business through development and execution of marketing and...

  • Call Center

    4 weeks ago


    Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **Job description** Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all...

  • Call Center Agent

    5 days ago


    Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **Job brief** **Responsibilities** - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build...


  • Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **Arabic Speaker Call Center Agent** We are looking for an Arabic Speaker Call Center Agent who can join immediately to join our team work in a Medical Centre in Sharjah. JOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this includes appointments and...


  • sharjah, United Arab Emirates Talent Pal Full time

    Service Quality Officer - Contact Center - Air Arabia Service Quality Officer - Contact Center - Air ArabiaAssists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement trends and best practices in service quality management; sets the quality standards based on best practices and business needs to enhance the...

  • Center Manager

    4 weeks ago


    Sharjah, United Arab Emirates Score Plus - The Princeton Review Middle East -Sharjah Full time

    Drive growth of the Center business throughdevelopment and execution of marketing and salesplansØ Providing complete informationto clients based on their needs andaspirationsØ Encouraging telephonicleads and leads from other sources to walk into the center forcounselingØ By cross-selling relevantproductsØ Hire, train, and coach teamto achieve targets.

  • Center Manager

    3 weeks ago


    Sharjah, United Arab Emirates Score Plus - The Princeton Review Middle East - Sharjah Full time

    Drive growth of the Center business through development and execution of marketing and sales plansØ Providing complete information to clients based on their needs and aspirationsØ Encouraging telephonic leads and leads from other sources to walk into the center for counselingØ By cross-selling relevant productsØ Hire, train, and...

  • Center Manager

    3 weeks ago


    sharjah, United Arab Emirates The Princeton Review - Score Plus & Inlingua - Sharjah Full time

    Ø Drive growth of the Center business through development and execution of marketing and sales plans Ø Providing complete information to clients based on their needs and aspirations Ø Encouraging telephonic leads and leads from other sources to walk into the centre for counseling Ø Create a welcoming and supportive Center culture for our students and...

  • Center Manager

    3 weeks ago


    Sharjah, United Arab Emirates The Princeton Review - Score Plus & Inlingua - sharjah Full time

    Ø Drive growth of the Center business through development and execution of marketing and sales plansØ Providing complete information to clients based on their needs and aspirationsØ Encouraging telephonic leads and leads from other sources to walk into the centre for counselingØ Create a welcoming and supportive Center culture for...


  • sharjah, United Arab Emirates The Vet Office Full time

    Senior Veterinary Surgeon Jobs In Sharjah | The Vet OfficeApply Also Primary PE Teacher Jobs In Dubai | GEMS EducationA Senior Vet role would suit a Vet interested in taking first steps into managing and leading a brand new team. Or perhaps you are already an established manager, working as a Head Vet / Clinical Director! This is an ideal opportunity to...

  • Center Manager

    6 days ago


    sharjah, United Arab Emirates Score Plus - The Princeton Review Middle East - Sharjah Full time

    Drive growth of the Center business through development and execution of marketing and sales plansØ Providing complete information to clients based on their needs and aspirationsØ Encouraging telephonic leads and leads from other sources to walk into the center for counselingØ Hire, train, and coach team to achieve targets. Disclaimer: Drjobs.aeis only a...

  • Purchasing Officer

    5 days ago


    Sharjah, United Arab Emirates Arab Doctors Specialist Center Full time

    The responsibilities of a purchasing professional in a medical center can vary depending on the specific role and the size of the facility. However, here are some common responsibilities associated with purchasing in a medical center: Procurement Planning: Develop and implement procurement strategies and plans that align with the medical center's goals and...


  • sharjah, United Arab Emirates Air Arabia Full time

    1- Service Quality Officer – Contact CenterJob: Full TimeLocation: Sharjah, UAEJob Responsibilities:Assists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement trends and best practices in service quality management; sets the quality standards based on best practices and business needs to enhance the process...


  • Sharjah, United Arab Emirates Luxury touch Medical Center Full time

    Perform various cleaning actions. Clean the office at the start of the day. Welcoming visitors Guest welcoming English spoken Preparing Coffee & Tea for Visitors. Organize and control kitchen and office material storage, keeping track of material consumption. Assisting office staff as requested. Supporting employees for printing, scanning, and related...


  • Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **SALES AGENT-** **FEMALES ONLY** A Medical Center in Sharjah is looking for a sales agent with three years of experience in the Medical field, with Excellent communication skills in Arabic and English. Their duties include greeting customers when they enter the center helping customers find specific products their use and descriptions of Damas...


  • Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **SALES AGENT-** **FEMALES ONLY** A Medical Center in Sharjah is looking for a sales agent with three years of experience in the Medical field, with Excellent communication skills in Arabic and English. Their duties include greeting customers when they enter the center helping customers find specific products their use and descriptions of Damas...


  • Sharjah, United Arab Emirates Talent Pal Full time

    Assists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement trends and best practices in service quality management; sets the quality standards based on best practices and business needs to enhance the process flow and working environment.Contributes in developing, implementing, and enforcing the Service Quality...


  • Sharjah, United Arab Emirates Ebn Hayan Health Care Full time

    **Job Title: Arabic Call Center and Receptionist Representative (Healthcare Sector) Female Only** **Location**: Sharjah - United Arab Emirates **Type of Employment**: Full-Time **Key Responsibilities**: - Handle a high volume of inbound calls, providing timely and accurate assistance to patients and healthcare professionals. - Serve as the first point of...