Receptionist
Found in: beBee S AE - 4 weeks ago
Ask if guests have a prior booking
Manage the registration process
Ask for identification and ensure that the provided credentials are accurate
Handle guest check-ins and check-outs appropriately
Operate hotel switchboard, take calls and provide information and transfer calls
Manage accurate accounting of all rooms
Provide guests with room keys and call for bellboys
Take reservations over the telephone, through emails and in person
Answer queries regarding the hotel's services, charges, dining facilities, sports facilities and travel directions
Refer guests to appropriate departments to resolve complaints or provide suggestions
Provide guests with directions around the hotel
Contact housekeeping and maintenance departments when a problem is reported
Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them
URGENT REQUIREMENT:ACCOMMODATION, TRANSPORTATION AND FOOD PROVIDED
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