Manager It Service Operations Uae National Aldar Education
1 month ago
Passion for Service Improvement
Excellent skills in ITIL Service Operation practices
Process transformation and optimization experience
Experienced Service Management professional in a large-scale and diverse environment of incident management, escalation procedures and related disciplines
Experience of IT service Management Systems and technology to support Managed services such as automation and monitoring.
Ability to multi-task and deliver under pressure.
Excellent ability to organize self and others.
Self-driven and flexible with high motivation.
Outstanding written, presentation and verbal skills
Strong presentation and communication skills.
Ability to engage and influence at all levels in the school.
Support and mentor junior staff
Problem-solving aptitude
Long-range planning is desired, especially in relation to incidents and problem resolution.
Team leadership and coaching skills.
Budget Management skills
WHAT WE OFFER Aldar Education are a family of world-class, child centered, and innovative schools based in the UAE. We educate over 25,000 students across our group of owned and managed schools and as we grow so does our need for highly skilled, inspirational, and dedicated school leaders. We offer an attractive remuneration package including non-monetary benefits. Our future-focused learning model includes both students and staff and so we place a special emphasis on professional development, coaching and training. Successful candidates will have access to a wide network of professionals and opportunities to both lead and contribute to training others as well as developing themselves. This job description is not all inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are also mindful of our national development strategy and encourage UAE Nationals in their application at our company. Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance. #LI-HQAT
Schedule: Full-time Shift: Day Job Travel:
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