Senior Field Engineer

1 month ago

Dubai, United Arab Emirates Motorola Solutions Full time
Company Overview

At Motorola Solutions, we believe that everything starts with safety. It\xe2\x80\x99s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we\xe2\x80\x99re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Department Overview The Field Engineer role will form part of multi-disciplined project teams to design and deliver complex mission critical voice and data systems. The systems may be used directly by our customers or by Motorola Solutions to deliver Managed Services to our customers.
The Senior Field Engineers will work in the post sales phases of projects and may support multiple projects in a given period depending on size and complexity. There may also be a requirement to provide support to pre-sales activities. A current structure in the team enables accountability, focus, and decision making with efficient region wide sharing of our post sale Technical resources. The organizational goal is to maintain the balance between Customer, Business and People which in turn drives improved efficiency, costs & ultimately competitive advantage



The Field Engineers within International region are part of the post- sales team within AMEA System Integration organization. Each team is responsible for designing and guiding the technical implementation of government and commercial communications system solutions,
leveraging new technologies and approaches sourced from both inside and outside of Motorola Solutions.
The Senior Field Engineer role can operate at different levels within the organisation and/or projects. The level of the role will be determined by the size and complexity of the project or activity as well as the level of the individual within the organisation. The Field Engineering role can be fulfilled at any level within the TS career ladder, however, engineering staff at a lower level will focus on smaller projects or elements of larger projects with a higher level of supervision.

Main duties:
\xe2\x97\x8f Manage and/or Perform detailed implementation of communication system solutions and services which satisfy the requirements of the customer, end users and operator.
\xe2\x97\x8f Support the update of system \xe2\x80\x98as built\xe2\x80\x99 documentation.
\xe2\x97\x8f May be asked to perform Preventive and Corrective Maintenance to customer systems under support contract.
\xe2\x97\x8f Build Customer relationships; present technical solutions to Customer, partners and suppliers and providing Customer technical consultations, advice and review as well as technical documentation as per the Contract requirements.

\xe2\x97\x8f Provide 3rd party management for ordering, installation and integration, documentation, quality management and acceptance testing, technical change management.
\xe2\x97\x8f Participate in Factory Acceptance Test (FAT) and (on-site) Site Acceptance Tests (SAT), while coordinating all technical aspects of the acceptance testing.
\xe2\x97\x8f Work with product groups to ensure equipment is available to meet project timescale.
\xe2\x97\x8f Provide technical support during all project phases.
\xe2\x97\x8f Support SW / HW upgrades.
\xe2\x97\x8f Attending customer meetings, status updates, project reporting etc.
\xe2\x97\x8f Support technical CSM and PM.

\xe2\x97\x8f Provide technical support and consultations for / with the System Integration Centers and clarification of technical issues with the Customer, third parties and within Motorola.

Depending on the project scope, a Senior Field Engineer may take a technical lead role responsible for overall deployment, test and handover. Alternatively, the Senior Field Engineer role might specialise in a particular area or sub-system based on their skills and experience.

The Senior Field Engineer role may also fulfil the role of a Subject Matter Expert (SME) supporting projects and opportunities across the wider region.

Basic Requirements

Qualifications: 5 years minimum experience in deployed Trunked Land Mobile Radio Systems Language Proficiency: French and English Bachelors Degree in Telecommunications ( Electrical , Electronics) CCNA Equivalent Has led Field Deployment and good knowledge on RF test equipment Knowledge on VMWare would be looked upon favourably Willingness to travel (70%-75% of time) Travel Requirements 50-75%

Relocation Provided None

Position Type Experienced

Referral Payment Plan Yes

Motorola Solutions

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