Vice President, Food

1 month ago

Dubai, United Arab Emirates Four Seasons Hotels Full time
About Four Seasons Hotels and Resorts:

Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to our Four Seasons employee experience and social impact programming is the company\xe2\x80\x99s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

The Role of Vice President of Food and Beverage - Europe, Middle East and Africa:

The Vice President of Food and Beverage (F&B), Europe, Middle East and Africa is responsible for the alignment of F&B in the business development and product improvement processes. They will develop and execute global initiatives and strategy for Food and Beverage, working collaboratively with Hotel Operations and Food and Beverage leadership in other regions. This position will represent F&B in cross functional company initiatives and ensure regional alignment and representation. Product quality of existing portfolio of restaurants and bars is a priority for this role. Working in collaboration with hotel leadership teams, Portfolio Management and Owner Relations (PMOR), Design and Construction and Sourcing and Procurement, candidate supports the development and execution of renovation plans identified in the Product Framework and Strategic Plan for Restaurants and Bars.

This role will be based in the Four Seasons Hotels and Resorts Dubai or London Corporate Office, reporting to the Global Head of Restaurants and Bars, Senior Vice President F&B. This role involves interactions with primarily internal stakeholders at various levels.

Key Activities/ What You\xe2\x80\x99ll Be Doing

Development

Engage with ownership and the core teams for development projects as the F&B expert and conduct site visits as required

In consultation with Area President of Hotel Operations, Design and Construction, Capital Planning and Procurement, Portfolio Management and approved consultants, develop F&B concepts for all new projects and gain approval from Ownership

Provide ROI analysis and recommendation on type of operating model which may include a FS managed, Licensing, or Consulting. Provide guidance and input on legal agreements

Provide input on F&B facilities summaries, proformas and preopening budgets within the development process

Recommend consultants for market research, concept development, interior design, F&B branding, beverage, bar and kitchen design

Act as liaison between restaurant designers, Design and Construction and GM to ensure projects are delivered on time and on budget, troubleshooting escalated issues on pre-opening critical path for F&B outlets

Provide input to D&C to ensure operationally efficient architectural plans and IST to ensure coordination of technology to support the operation

Provide after action reports post opening to improve future processes

Provide input to Sales and Marketing related to marketing plan for all new restaurants and Meetings and Events

Product

In consultation with the Hotel Operations and Area President, determine F&B product grading for restaurants and bars and advise on prioritization of renovations

Approve business plans and ROI models for all Restaurant and Bar renovations, and measure outcomes together with Area VP of Finance

Recommendation and pilot of new F&B technologies to enhance the guest experience

Oversee relationship with regional partners for point of sale and reservations systems

Monitor industry trends and guest feedback, drive innovations in F&B product with importance for the region or company

Operations

Develop and execute F&B strategy and supporting strategies in partnership with Hotel Operations and regional leads. Communicate internally and externally with any regional differences required (supporting strategies e.g. F&B PR strategy, F&B Talent Recruitment and Training Strategies, F&B Technology strategy)

Represent Food and Beverage in cross functional company initiatives and (eg. Mobile App, Guest Recognition, DNA Brand Identity); ensure regional alignment

Provide strategic advice and action to assist F&B operations that are underperforming and who have been identified as opportunity operations, monitor results and make recommendations for greater achievements

Define role expectations and candidate specifications (by location) to enable hotel to recruit best fit candidates for key F&B management roles including but not limited to F&B Director, Executive Chef, Pastry Chef and Restaurant GM

Create F&B standards, P&Ps and training programs

Desired Skills/ Who You Are

High degree of influencing ability across multiple levels

Ability to work in a matrix organization

Ability to communicate across geographic and cultural barriers

Ability to use data in needs analysis and synthesize information

Strong negotiation and persuasion skills

Complex project management skills

Experienced understanding of products and services offered within an F&B program of a hotel

Knowledge of Operations IST systems; implementation and maintenance processes

People and team development skills

Proven expertise with F&B concept design in various areas (restaurant, bar, etc)

Experience with managing restaurant operators, F&B vendors and other third parties

Experience developing and analyzing a P&L and ROI model

Demonstrated knowledge of F&B strategies and management

Sophisticated product skills, including knowledge of wine, food and service

Experience, Education and Professional Qualifications / What You Bring

Bachelors or Master\xe2\x80\x99s Degree in a relevant field or equivalent combination of education and work-related experience

10+ years of progressive work-related operational experience in food & beverage in similar senior roles \xe2\x80\x93 ideally with P&L oversight. Hotel GM experience is a preferred.

Experience in a Corporate or multi-unit environment preferred

Independent restaurant and bar experience is a plus

5+ years\xe2\x80\x99 work experience in the region (Middle East and Africa) and familiarity with the local dining scene in multiple markets

Subject matter expertise as a chef, sommelier, mixologist, or other restaurant related skill and/or capability is required

All internal applications must be submitted and approved in Workday by May 2, 2023.

Four Seasons Hotels

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