Technical Support Consultant Dubai

2 months ago

United Arab Emirates Innovative Systems Full time
Innovative Systems, one of the world\xe2\x80\x99s most trusted providers of best-of-breed data quality and compliance solutions is looking for a bilingual Arabic and English Technical Support Consultant to join our growing team in Dubai. You will gain satisfaction knowing that you are utilizing your technical, analytical, language and interpersonal skills to build relationships with clients as well as troubleshoot and solve tier 1 to tier 3 levels of technical issues.

Consistently named a Top Workplace, we have a long-standing reputation for superior customer satisfaction and solutions that are fast, accurate, and scalable. FinScan\xc2\xae, one of our most recognized products, is used by our clients in over 60 countries to identify potential money laundering and terrorist financing threats \xe2\x80\x93 helping to keep us all - a bit safer.

What you will be doing

Technical Support Consultants regularly use problem-solving, communication, and SQL skills. You will combine knowledge of our products with your analytic and technical skills to provide superior assistance and issue resolution to customer inquiries that arise by email or phone. The issues you handle will vary from simple to the complex and multi-layered requiring: Analysis, investigation and trouble-shooting of software and system functionality, integrations, product feature-function and adoption issues Creation and development of SQL scripts and other custom software processes Collaboration with other teams and departments to assist with quicker issue identification and resolution and to provide them with customer insights that aid in development of bug fixes, new product functionality and features You will not be bored You\'ll find variety and interesting new challenges each day enabling you to continually grow your skills as you interact and learn from other teams. Unlike traditional support roles, at Innovative you get to: Perform simple product installations \xe2\x80\x93 providing a pathway into professional services or hosted consulting, pre-sales, engineering, product management and more Write knowledge-base documentation and assist with expansion of our self-service portal and customer happiness by helping to develop of top-notch training modules and videos Provide insights that will be used to improve existing solutions and plan those of our next generation You are great at and have Degree in Information Technology or Systems, Computer Science, mathematics, science, or related STEM concentrations. Experience with SQL databases and SQL programming language Highly analytic with strong problem-solving and creative thinking skills Excellent verbal and written communication skills in both English and Arabic; proficiency of the Arabic and English languages at a native or business level Willingness to be on call after hours in customer support rotation (very minimal) It\'s a plus if you have Programming with at least one programming language such as C, C++, C#, .Net, Java, JavaScript, HTML, XML Knowledge of the Fintech or financial services industry Knowledge of SWIFT or other payment processing French, Spanish, Portuguese or other business level language / communication skills About us - we give you\xe2\x80\xa6

First of all - we take time to learn about you. There are no robots or machines that are screening your resume for key words. Next - we provide lots of challenge and chances for growth, a competitive salary, lots of time off, private medical insurance, and more. We also know how to do \xe2\x80\x93 fun

Our people are a diverse, multi-cultural bunch You will find friends here and in our offices abroad. You\xe2\x80\x99ll always have someone to help out and to hang out with

Innovative\xe2\x80\x99s world headquarters is in Pittsburgh, Pennsylvania. Our EMEA headquarters is in London, UK, LATAM headquarters in Mexico City, Mexico and other operations in Germany, the Middle East, Singapore, Brazil, and Canada.

Powered by JazzHR

Innovative Systems

  • Oracle Consulting Project Manager

    4 weeks ago

    united arab emirates Ll Oefentherapie Full time

    An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to...

  • Fresh Grads Hiring Drive – Audit

    1 month ago

    United Arab Emirates Deloitte BPS Full time

    Deloitte Middle East - Fresh Grads Hiring Drive – Audit & Assurance, Consulting, Financial Advisory, Risk Advisory, Tax & Internal Client Services Position Summary Location: Dubai, Ras Al-Khaimah, Sharjah Audit & Assurance, Consulting, Financial Advisory, Risk Advisory, Tax & Internal Client Services When you work for us, you commit to a career at one of...

  • Fresh Grads Hiring Drive – Audit

    4 weeks ago

    United Arab Emirates Deloitte BPS Full time

    Deloitte Middle East - Fresh Grads Hiring Drive – Audit & Assurance, Consulting, Financial Advisory, Risk Advisory, Tax & Internal Client Services Position Summary Location: Dubai, Ras Al-Khaimah, Sharjah Audit & Assurance, Consulting, Financial Advisory, Risk Advisory, Tax & Internal Client Services When you work for us, you commit to a career at one of...

  • Electrical Engineer

    19 hours ago

    united arab emirates ConFlip Full time

    Electrical Engineer vacancy in Bani Yas City UAE Electrical Engineer in Bani Yas City, UAEElectrical Engineer in Bani Yas City, UAEPosition: Electrical EngineerLocation: Bani Yas CitySalary: 1500We are an established energy solution provider based in Bani Yas City with an immediate opening for a talented Electrical Engineer. Our organization is dedicated to...

  • Computer Engineer

    2 days ago

    united arab emirates JobLeader Full time

    Computer Engineer, Haur-Fakkan, UAEWe are looking for a Computer Engineer to join our team in Haur-Fakkan, United Arab Emirates. The ideal candidate should be a Malayalee and have no prior need for English language skills. This is a contract position which includes accommodation. We will consider applications from students who are looking for part-time...

  • Mechanical Supervisor

    1 week ago

    united arab emirates Atlantic Maritime Group FZE Full time

    Responsibilities:Overseeing and coordinating the activities of mechanical technicians, engineers, and maintenance staffs.Planning and scheduling maintenance, repairs, and installations of mechanical equipment and systems.Providing technical guidance and support team members, troubleshooting mechanical issues as needed.Monitoring the performance of mechanical...

  • Optometrist

    19 hours ago

    united arab emirates JobCenter Full time

    Optometrist vacancy in Al Shamkhah City UAE Optometrist in Al Shamkhah City, UAE, requirements and salary.Optometrist job opportunity at Al Shamkhah CityWe are looking for an optometrist with a passion for eyecare and customer service to join our Al Shamkhah clinic.The ideal candidate will be able to perform a variety of duties related to providing...

  • Electrical Engineer

    4 weeks ago

    united arab emirates Abroad Work Full time

    Electrical Engineer vacancy in Zayed City UAEElectrical Engineer vacancy in Zayed City UAE, job responsibilities, required qualifications.Job Summary:We are looking for a skilled Electrical Engineer to join our team in Zayed City. This position is offering a competitive salary of 1100 and we are willing to consider an immigrant for this role. We are seeking...

  • Data Analyst

    19 hours ago

    united arab emirates India Abroad Full time

    Data Analyst vacancy in Zayed City UAE, and job descriptionData Analyst- Zayed CityWe are looking for a Data Analyst to join our team in Zayed City. This is an excellent opportunity to contribute to the growth of our business and shape new and innovative solutions for our clients. The successful candidate will have two years of experience working with data...

  • AC Technician

    4 weeks ago

    United Arab Emirates Alliance Recruitment Agency Full time

    Hello All, We are having great opportunity as a AC Technician in Dubai Location. Job Description: We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As an A/C Technician you are responsible to...

  • electrical technician

    1 month ago

    United Arab Emirates Alliance Recruitment Agency Full time

    Hello All, We are having great opportunity as a Electrical Technician in Dubai Location. Electrical Technician Responsibilities:Assembling, evaluating, testing, and maintaining electrical or electronic wiring, equipment, appliances, and apparatus.Troubleshooting and repairing malfunctioning equipment, appliances, and apparatus.Constructing and fabricating...

  • Data Analyst

    19 hours ago

    united arab emirates JobLeader Full time

    Data Analyst vacancy in Bani Yas City UAE Data Analyst in Bani Yas City, UAEWe are looking for a Data Analyst to join our team in Bani Yas City. The successful candidate should be an organized, motivated individual with experience in data analytics.The ideal candidate should have a solid understanding of data mining principles, analytical techniques and...

  • Financial Controller- Process

    4 weeks ago

    United Arab Emirates Al-Futtaim Group Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Financial Controller- Process

    1 month ago

    United Arab Emirates Al-Futtaim Group Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Geospatial Data Specialist

    4 weeks ago

    united arab emirates Society for Conservation GIS Full time

    The Nature Conservancy, United States, New York DescriptionWhat We Can Achieve Together:The Geospatial Data Specialist manages and maintains conservation databases and provides technical support in GIS or other relational database technologies to Conservancy staff. The Geospatial Data Specialist processes spatial and/or relational data sets derived from...

  • Electrician

    1 month ago

    United Arab Emirates Global Projects Services AG Full time

    Company: SaipemProject: Hail and Ghasha Development ProjectJob Title: ElectricianLocation: UAEAbout us: Saipem is a global leader in engineering, procurement, construction, and installation services for the energy industry. With a strong track record of successful projects and a commitment to excellence, we strive to deliver innovative solutions to our...

  • Sr Accountant

    6 days ago

    united arab emirates Alliance Recruitment Agency Full time

    Position: Senior AccountantLocation : Dubai Considering candidates who are already working in UAEIndians & Filipinos onlyResponsibilities and Duties: Provide all comprehensive secretarial and administrative support. Well experienced About Accounts / Book Keeping etc. Handle full process of TAX Returns in UAE Accounts Receivables Management...

  • Sr Accountant

    5 days ago

    United Arab Emirates Alliance Recruitment Agency Full time

    Position: Senior AccountantLocation : Dubai Considering candidates who are already working in UAEIndians & Filipinos onlyResponsibilities and Duties: Provide all comprehensive secretarial and administrative support. Well experienced About Accounts / Book Keeping etc. Handle full process of TAX Returns in UAE Accounts Receivables Management...

  • Franchise Manager

    1 month ago

    United Arab Emirates Alliance Recruitment Agency Full time

    Franchise ManagerLocation: DubaiEducation: Graduate / PGDBM / MBA-Marketing preferredExperience: 10+ YearsJob DescriptionDrafting of franchise proposals & agreements by analysing brands functional & businessrequirements, negotiations and closing the dealsIdentifying the potential locations in the designated zone for franchise developmentIdentifying channels...

  • Finance Manager

    1 month ago

    United Arab Emirates Al-Futtaim Group Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...