Parts Advisor
1 month ago
Overview of the role We are currently looking for Parts Advisor to work for Toyota & Lexus in Dubai. This role is the representation of the brand & parts division to the customer and maintains customer relations to ensure an end-to-end engaged customer journey in part operation (retail counter and workshop), that leads to parts supply and revenue achievement & customer retention.
What you will do Achieve financial objectives by upselling, discount control and promote accessories to meet monthly revenue targets. Enhance customer retention through consultation on customer needs & parts requirements, as per recommended maintenance schedule, to ensure long-term relationship with the customers. Coordinate with the Job controllers and Service Advisors on status of parts, its availability, quotation, order/arrival and ensure timely progress update of Vehicle to customers and to maintain the on-time-delivery commitment. Active compliance to all Standard Operating Procedures, Company policies & Distributor Programs to ensure consistency in the customer experience. Ensure open and closure of sale order/reservations to optimise stock level & revenue & mitigate the risk of financial loss on a daily basis Ensure accurate information capture of customer details on SAP for effective customer data management.
Required skills to be successful Spare parts sales experience in the automotive industry Good sales and customer service experience Knowledge with parts catalogue Good systems knowledge preferably with SAP
About the team The Parts Advisor is the most critical contributor to parts operation for supply of all parts as per customer and workshop demands of the branch and needs to demonstrate an extremely high level of relationship between all stakeholders to deliver exceptional customer experience. This position directly interacts with Customers, Service Advisor, Parts Supervisor, Job Controller, Technicians and Workshop Manager.
What equips you for the role Possess a good general level of Technical Education, Diploma, Bachelors or Automotive Engineering Degree Minimum of 2-3 years’ experience within spare parts operations, preferably at an automotive parts sales counter, familiarity with safety standards during work for people, machines and material Ability to speak, write and read English to deal with supervisors and customers Working knowledge of MS office, SAP knowledge preferred Proficient with Electronic Parts Catalogue (EPC) Has good product and process knowledge
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.
-
American Automotive Spare Parts Advisor
2 days ago
Al Quoz, United Arab Emirates Autohub Elite General Trading LLC Full timeLooking for an automotive spare parts advisor with minimum 5years experience with multiple brands preferably for American Vehicle Manufacturers. Maintain customer accounts. Receiving enquiries Sourcing products from suppliers Upselling to customers Arranging deliveries to customers Collecting payments Bringing new customers onboard **Salary**:...
-
Lawyer/ Legal Advisor
2 days ago
Al-Ayn, United Arab Emirates Medical center LLC Full timeStrong personality - Aware of UAE labor law - Well be allowed to work extra **Job Types**: Full-time, Part-time **Salary**: AED2,000.00 - AED3,000.00 per month **Experience**: - legal advisor: 1 year (preferred) **Language**: - Arabic / English (preferred)
-
Technical Advisor
2 days ago
Al-Ayn, United Arab Emirates Al-Futtaim Full timeEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...
-
Service Advisor
5 days ago
Al Quoz, United Arab Emirates Kaiman Auto Repairing Full timeKaiman Auto, a leading car garage in Dubai, is seeking a dedicated and customer-focused Service Advisor to join our team. As a Service Advisor, you will be the primary point of contact for customers, providing them with exceptional service and guidance throughout their car maintenance and repair journey. **Responsibilities**: - Greet customers and...
-
Parts Picker
3 days ago
Ras al-Khaimah, United Arab Emirates Al-Futtaim Full timeEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...
-
Automotive Service Advisor
3 days ago
Ras Al Khor, United Arab Emirates Service Center in Ras Al-Khor Full timeJob Responsibilities - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. - Answering questions...
-
Automotive Sales Service Advisor
4 days ago
Ras Al Khor, United Arab Emirates Service Center in Ras Al-Khor Full timeONLY UAE EXPEREINCED REQUIRED OTHER EXPEREINCE MINIMUM 5 YEARS OTHER CANDIDATES WILL BE DIRECTLY BLOCKED Job Responsibilities - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or...
-
Only Female Service Advisor
4 days ago
Al Quoz, United Arab Emirates AUTOBAHN AUTO SERVICE Full timeJob description Handle incoming and outgoing calls in a professional and customer-focused manner. Provide accurate and timely quotes for automotive services based on customer requirements. Demonstrate a comprehensive understanding of automotive services, including repairs, maintenance, and parts. Assist customers in selecting appropriate services and...
-
Service Advisor
3 weeks ago
Al Ain, United Arab Emirates AL TAYER GROUP LLC Full timeReceive and greet customers,discuss servicing/ repair needs, guide them on assessment &repair of problems/ faults and service requirements based onmanufacturer recommendation and when agreed to record therequirement correctly on job card to avoid any ambiguity effectingthe quality of repair.Explain to the customercontents of the job, its value and cost...
-
Service Advisor
2 weeks ago
al ain, United Arab Emirates AL TAYER GROUP LLC Full timeReceive and greet customers, discuss servicing/ repair needs, guide them on assessment & repair of problems/ faults and service requirements based on manufacturer recommendation and when agreed to record the requirement correctly on job card to avoid any ambiguity effecting the quality of repair. Explain to the customer contents of the job, its value and...
-
Service Advisor
2 weeks ago
Al Ain, United Arab Emirates AL TAYER GROUP LLC Full timeReceive and greet customers, discuss servicing/ repair needs, guide them on assessment & repair of problems/ faults and service requirements based on manufacturer recommendation and when agreed to record the requirement correctly on job card to avoid any ambiguity effecting the quality of repair.Explain to the customer contents of the job, its value and cost...
-
Investment Advisory
21 hours ago
Al-Ayn, United Arab Emirates Mark Williams Full time**Location**:Dubai, Abu Dhabi, Al Ain **Job Reference**:MD11 **Type**:Permanent **Close Date**:23/01/2024 **Summary**: We are currently recruiting for an Investment Advisory & Portfolio Management professional for a large UAE based Family Office. This role will require one to lead the development and maintenance of the Family’s IPS (Investment Policy...
-
Service Advisor
3 weeks ago
Al Quoz, United Arab Emirates Carzilla Auto Service Full time1. Customer Interaction: Engage with customers, answer inquiries, and provide information about services offered. 2. Appointment Scheduling: Manage appointment bookings for vehicle maintenance and repairs. 3. Service Recommendations: Advise customers on recommended services based on vehicle condition, manufacturer guidelines, and customer preferences. 4....
-
Uae National Cost Clerk
2 days ago
Al-Ayn, United Arab Emirates Al-Futtaim Full timeEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...
-
Automotive Service Advisor
4 days ago
Dibba Al-Fujairah, United Arab Emirates MotoWings LLC Full timeChecks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. - Implements and maintains a service marketing program. - Reviews repair orders to ensure that work is completed,...
-
Exams Officer
5 days ago
Ras al-Khaimah, United Arab Emirates GEMS Education Full timeExams Officer GEMS Westminster School Ras Al Khaimah opened in 2013 and is part of the GEMS Education group, one of the largest private K-12 education providers in the world, where ‘We see genius in every child’. **Job Purpose**: **Responsibilities**: In relation to students: - All external examinations including IGCSE, IAL, Progress tests, PISA,...