Customer Success Manager
Found in: beBee S AE - 4 weeks ago
Founded in 1989, MicroStrategy is a leading worldwide provider of enterprise software platforms. Our mission is to provide the most flexible, powerful, scalable, and user-friendly analytics and identity management platforms, offered either on premises or in the cloud. Customer Success Manager The Role: The MicroStrategy Customer Success Manager role was born out of the need to accommodate each customer’s unique set of requirements as they adopt MicroStrategy technology. This individual will manage a portfolio of customers who have implemented our technology solutions with the goal of increasing product usage and overall adoption. Beyond direct interaction with our customers, this individual will work with internal MicroStrategy business units to ensure customer needs are being met in a timely manner. In order to succeed in this role, this individual must have an intense focus on customer success with strong influence abilities. : Develop strong customer relationships that enable MicroStrategy to become a trusted advisor to our customers Collaborate cross functionally to achieve customer satisfaction and resolve customer issues in a timely fashion Develop technical understanding of all MicroStrategy products Collaborate with Sales Account Management and executives to identify areas of solution expansion and adoption opportunities Manage on premise maintenance as well as cloud renewals for assigned portfolio of customers in a timely manner Maintain daily activities in system of record, tracking interactions with customers (experience with Salesforce.com will be a strong plus) Qualifications: Up to 3 years of experience working with customers Fluent English is a must, French or German is a big plus Client-focused attitude — a customer advocate Excellent communication skills, both orally and written are a must Previous direct experience and demonstrated comfort in interacting with Senior Management will be a plus Self-starter with an ability to identify areas for improvement Must possess an enthusiastic personality and foster a positive work environment Understanding of packaged application software implementation practices Strong analytical skills
Additional Information
Due to the high volume of applications, only those whose skills and experience match will be contacted. Thank for your understanding.
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Customer Success Manager
7 days ago
Dubai, United Arab Emirates Digital Gravity Full timeCustomer Success Manager - Job Description We at Digital Gravity hiring an experienced Customer Success Manager to help us keep growing. If you're dedicated and ambitious then this is an excellent place to grow your career. Don't hesitate to apply. Responsibilities for Customer Success Manager Establish clear retention goals and process milestones for...
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Customer Success Manager
Found in: Talent AE 2A C2 - 5 days ago
Dubai, United Arab Emirates AlAlamein International University Full timeJob DescriptionRole DescriptionThe Customer Success Manager will be responsible for ensuring the satisfaction and retention of our clients. This is a full-time on-site role located in Dubai. The Customer Success Manager will be responsible for managing and building relationships with clients, assessing their needs, and ensuring their success with our...
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Customer Success Manager
Found in: Whatjobs AE C2 - 1 week ago
dubai, United Arab Emirates AlAlamein International University Full timeJob DescriptionRole DescriptionThe Customer Success Manager will be responsible for ensuring the satisfaction and retention of our clients. This is a full-time on-site role located in Dubai. The Customer Success Manager will be responsible for managing and building relationships with clients, assessing their needs, and ensuring their success with our...
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Customer Success Manager
Found in: Whatjobs AE C2 - 1 week ago
dubai, United Arab Emirates AlAlamein International University Full timeJob Description Role DescriptionThe Customer Success Manager will be responsible for ensuring the satisfaction and retention of our clients. This is a full-time on-site role located in Dubai. The Customer Success Manager will be responsible for managing and building relationships with clients, assessing their needs, and ensuring their success...
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Customer Success Manager
1 week ago
Dubai, United Arab Emirates CryptoNewsZ Full timeCustomer Feedback and Analysis:Gather customer feedback through surveys, interviews, and other channels.Analyze feedback to identify trends and areas for improvement in our products or services. Metrics and Reporting:Establish key performance indicators (KPIs) to measure customer success and satisfaction.Provide regular reports to management on customer...
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Customer Success Manager
Found in: Talent AE 2A C2 - 4 days ago
Dubai, United Arab Emirates Jobot Full timeQualificationsven work experience as a Customer A minimum of Success Manager, Account Manager, 3 years of experience in Key Account Manager a customer success, Sales Account, enterprise sales Manager, Junior, or solutions architecture role in Account Manager, or relevant role the technology industry. Demonstrable ability Proven track to communicate, record...
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Customer Success Manager
Found in: Whatjobs AE C2 - 1 week ago
dubai, United Arab Emirates Jobot Full timeQualificationsven work experience as a Customer A minimum of Success Manager, Account Manager, 3 years of experience in Key Account Manager a customer success, Sales Account, enterprise sales Manager, Junior, or solutions architecture role in Account Manager, or relevant role the technology industry. Demonstrable ability Proven track to communicate, record...
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Customer Success Manager
1 week ago
Dubai, United Arab Emirates Jobot Full timeQualifications ven work experience as a Customer A minimum of Success Manager, Account Manager, 3 years of experience in Key Account Manager a customer success, Sales Account, enterprise sales Manager, Junior, or solutions architecture role in Account Manager, or relevant role the technology industry.Demonstrable ability Proven track to communicate, record...
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Customer Success Manager
Found in: Whatjobs AE C2 - 1 week ago
dubai, United Arab Emirates Jobot Full timeQualifications ven work experience as a Customer A minimum of Success Manager, Account Manager, 3 years of experience in Key Account Manager a customer success, Sales Account, enterprise sales Manager, Junior, or solutions architecture role in Account Manager, or relevant role the technology industry. Demonstrable ability Proven track to communicate,...
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Customer Success Manager
Found in: Talent AE 2A C2 - 2 weeks ago
Dubai, United Arab Emirates CryptoNewsZ Full timeBachelor’s degree in Business, Marketing, or a related field. Proven experience in customer success, account management, or a similar role. Excellent communication and interpersonal skills. Strong problem-solving and strategic thinking abilities. Ability to build rapport and trust with clients. Familiarity with customer success tools and CRM...
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Customer Success Manager
Found in: Whatjobs AE C2 - 1 week ago
dubai, United Arab Emirates CryptoNewsZ Full timeBachelor’s degree in Business, Marketing, or a related field. Proven experience in customer success, account management, or a similar role. Excellent communication and interpersonal skills. Strong problem-solving and strategic thinking abilities. Ability to build rapport and trust with clients. Familiarity with customer success tools and CRM...
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Customer Success Manager
Found in: Talent AE C2 - 1 week ago
Dubai, United Arab Emirates ZeroFOX Full timeOPPORTUNITY OVERVIEW seeks a Customer Success Manager (CSM) to build and maintain post-sales relationships with various customers of diverse industries and sizes. CSMs drive value by serving as trusted technical advisor and and support-contact who are who are an aligned resource with ZeroFox customers. CSMs exceed customer expectations by proactively...
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Customer Success Manager
Found in: Talent AE 2A C2 - 4 days ago
Dubai, United Arab Emirates VAP Group Full timeSkills and Qualifications:Bachelor's degree in Business, Marketing, or a related field. Proven experience in customer success, account management, or a similar role. Excellent communication and interpersonal skills. Strong problem-solving and strategic thinking abilities. Ability to build rapport and trust with clients. Familiarity with customer success...
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Customer Success Manager
2 days ago
Dubai, United Arab Emirates WEETAZ Full timeBuild and maintain strong relationships with clients to understand their needs, goals, and challenges. Serve as the primary point of contact for clients, addressing inquiries, concerns, and requests in a timely and professional manner. Collaborate with internal teams to ensure successful implementation, onboarding, and adoption of products or...
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Customer Success Manager
Found in: Talent AE A C2 - 1 week ago
Dubai, United Arab Emirates Jobot Full timeQualificationsven work experience as a Customer Aminimum of Success Manager, Account Manager, 3 years of experiencein Key Account Manager a customer success, Sales Account,enterprise sales Manager, Junior, or solutions architecture role inAccount Manager, or relevant role the technologyindustry.Demonstrable ability Proven track tocommunicate, record of...
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Customer Success Manager
Found in: Whatjobs AE C2 - 1 week ago
dubai, United Arab Emirates Unobox Full timeThe ideal candidate should be able to demonstrate leadership, supervisory and team management abilities to lead a team of customer success staff to provide excellence in customer support practices. Getting an in-dept grip on our services and product would be key to excelling in this domain. The Customer Success Manager must know the in’s and out’s of...
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Customer Success Manager
6 days ago
Dubai, United Arab Emirates CryptoNewsZ Full timeBachelor’s degree in Business, Marketing, or a related field.Proven experience in customer success, account management, or a similar role.Excellent communication and interpersonal skills.Strong problem-solving and strategic thinking abilities.Ability to build rapport and trust with clients.Familiarity with customer success tools and CRM systems.
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Customer Success Manager
3 hours ago
Dubai, United Arab Emirates Halian uae Full timeBusiness Analysis : Listen and understand our customers’ current and future technical requirements and work with our Product and Tech Teams to help prioritize these on product roadmap.Project Management : Plan implementations at a high level and liaise with the customers’ Project Management Office to ensure projects meet the business requirements...
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Customer Success Manager
Found in: Talent AE 2A C2 - 1 week ago
Dubai, United Arab Emirates Unobox Full timeThe ideal candidate should be able to demonstrate leadership, supervisory and team management abilities to lead a team of customer success staff to provide excellence in customer support practices. Getting an in-dept grip on our services and product would be key to excelling in this domain. The Customer Success Manager must know the in’s and out’s of...
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Customer Success Manager
Found in: Whatjobs AE C2 - 1 week ago
dubai, United Arab Emirates VAP Group Full timeSkills and Qualifications: Bachelor's degree in Business, Marketing, or a related field. Proven experience in customer success, account management, or a similar role. Excellent communication and interpersonal skills. Strong problem-solving and strategic thinking abilities. Ability to build rapport and trust with clients. Familiarity with customer...