Head Cashier
Found in: beBee S AE - 3 weeks ago
Job Title Head Cashier
Description
The job holder will be responsible for handing cash, credit card transactions; gift vouchers, maintaining Staff time sheets & coordinate with HO for Supplies & Stationery procurement. The job holder is also responsible for daily accounting for all Cash/ credit card/ gift voucher transactions and reconciliation for the show room.
Cash/ Credit Card transactions/ Gift Vouchers Handling
Provide excellent customer service to all the customers always Ensure that the prices are updated regularly in the system Ensure counting of cash after the last customer leaves the showroom Ensure proper rates/ denominations of currencies & Recheck the credit card transactions Conduct security checks for the currency/ credit cards/ cheques etc. when required Check whether the cash machines are working properly or not Greet and inform the customer about Shukran, Gift Vouchers, extended warranty; various promotions etc. Ensure that all stationery and carriers bags are present at their station prior to opening Ensure house keeping standards within the cashier's counter as per the company's standards Ensure that all POS machines are in excellent conditions. Ensure highest customer service, safety/ security and discipline inside the POS. Accurately process transactions for customers in an efficient manner Count the float for his/ her designated till prior to opening to ensure accurate accounting Follow the close down procedures for their designated till at the end of trading Ensure that their designated till is fully operational and in working order Maintain in store discipline and service standards & act in a friendly and polite manner always Show initiative in dealing with problems and support cashier team accordingly Greet all customers with a friendly smile and a welcome as they approach the till Be honest and trustworthy and demonstrate the same always with Integrity. Take full responsibility for the security of their designated till and the cash and other valuables within Reimburse of any shortages in money at the end of the day on their designated till as per company policy Well versed in Oracle POS & SIM system and responsible for training new cashier's. Supporting the store by performing Multi-Tasking - Involved in Sales Store Procurements
Coordinate with HO office in terms of Stationery & pantry supplies procurement Commits documents for POS rolls, Bar Code Sticker etc based on the store requirements Leave & Attendance
Advise HO on Staff Attendance on monthly basis & advise OT Hours. For Store Drivers review the Working through Smart trace daily activity report and OT hours must be advised accordingly Coordinate with HR for Store Staff Annual Leave i.e Submission of Leave Application, Air Ticket & Leave Salary Coordinate with HR on Passport / Labour card request & submission BOE Standards: Ensure 100% compliance to Store BOE Standards
Head Cashiers work in retail establishments and supervise the activity of other cashiers.
Key Accountabilities:
Cash/ Credit Card transactions/ Gift Vouchers Handling
Provide excellent customer service to all the customers always
Ensure that the prices are updated regularly in the system
Ensure counting of cash after the last customer leaves the showroom
Ensure proper rates/ denominations of currencies & Recheck the credit card transactions
Conduct security checks for the currency/ credit cards/ cheques etc. when required
Check whether the cash machines are working properly or not
Ensure that all stationery and carriers bags are present at their station prior to opening
Ensure house keeping standards within the cashier's counter as per the company's standards
Ensure that all POS machines are in excellent conditions.
Ensure highest customer service, safety/ security and discipline inside the POS.
Accurately process transactions for customers in an efficient manner
Count the float for his/ her designated till prior to opening to ensure accurate accounting
Follow the close down procedures for their designated till at the end of trading
Ensure that their designated till is fully operational and in working order
Take full responsibility for the security of their designated till and the cash and other valuables within
Reimburse of any shortages in money at the end of the day on their designated till as per company policy
Well versed in Oracle POS & SIM system and responsible for training new cashier's.
Supporting the store by performing Multi-Tasking - Involved in Sales
Coordinate with HO office in terms of Stationery & pantry supplies procurement
Commits documents for POS rolls, Bar Code Sticker etc based on the store requirements
Advise HO on Staff Attendance on monthly basis & advise OT Hours. For Store Drivers review the Working through Smart trace daily activity report and OT hours must be advised accordingly
Knowledge, Skills & Experience
Education
Undergraduate/Master's Degree.
Language
English - Mandatory
Arabic - Beginner / intermediate
Job Experience
4-7 years of experience.
Technology
Basic MS office, Excel skills and PPT
Others
Communication skills
Proactiveness and flexibility
Customer service orientation
Qualifications
The job holder will be responsible for handing cash, credit card transactions; gift vouchers, maintaining Staff time sheets & coordinate with HO for Supplies& Stationery procurement. The job holder is also responsible for daily accounting for all Cash/ credit card/ gift voucher transactions and reconciliation for the show room.
Cash/ Credit Card transactions/ Gift Vouchers Handling
Provide excellent customer service to all the customers always Ensure that the prices are updated regularly in the system Ensure counting of cash after the last customer leaves the showroom Ensure proper rates/ denominations of currencies & Recheck the credit card transactions Conduct security checks for the currency/ credit cards/ cheques etc. when required Check whether the cash machines are working properly or not Greet and inform the customer about Shukran, Gift Vouchers, extended warranty; various promotions etc. Ensure that all stationery and carriers bags are present at their station prior to opening Ensure house keeping standards within the cashier's counter as per the company's standards Ensure that all POS machines are in excellent conditions. Ensure highest customer service, safety/ security and discipline inside the POS. Accurately process transactions for customers in an efficient manner Count the float for his/ her designated till prior to opening to ensure accurate accounting Follow the close down procedures for their designated till at the end of trading Ensure that their designated till is fully operational and in working order Maintain in store discipline and service standards & act in a friendly and polite manner always Show initiative in dealing with problems and support cashier team accordingly Greet all customers with a friendly smile and a welcome as they approach the till Be honest and trustworthy and demonstrate the same always with Integrity. Take full responsibility for the security of their designated till and the cash and other valuables within Reimburse of any shortages in money at the end of the day on their designated till as per company policy Well versed in Oracle POS & SIM system and responsible for training new cashier's. Supporting the store by performing Multi-Tasking - Involved in Sales Store Procurements
Coordinate with HO office in terms of Stationery & pantry supplies procurement Commits documents for POS rolls, Bar Code Sticker etc based on the store requirements Leave & Attendance
Advise HO on Staff Attendance on monthly basis & advise OT Hours. For Store Drivers review the Working through Smart trace daily activity report and OT hours must be advised accordingly Coordinate with HR for Store Staff Annual Leave i.e Submission of Leave Application, Air Ticket & Leave Salary Coordinate with HR on Passport / Labour card request & submission BOE Standards: Ensure 100% compliance to Store BOE Standards You have applied correctly
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