Assistant Registrar

Found in: beBee S AE - 4 weeks ago

Ajman, United Arab Emirates City University Ajman (CU) Full time
Job Summary

1. Ensures the accuracy and security of student academic records by developing procedures for maintaining academic records and recording student grades in accordance with the University policies and standard records management practices.

2. Provides high quality service to campus constituencies by producing timely and accurate grade reports, transcripts, verifications of student enrollments/degrees, data reports, and other student information and interprets, explains, and enforces academic policies and procedures to students, faculty, staff, and parents.

3. Ensures the accuracy of student records and grading each semester by coordinating audit reports and other quality assurance checks of student records which includes examining credit hours, fees, and other critical information, requesting various reports, editing for errors, making necessary corrections, and reporting results to the Registrar.

4. Ensures the security and protection of a variety of records from damage and unauthorized use by establishing and enforcing security procedures for all paper, microfiche, and electronic records.

5. Oversees the process for collecting transcript fees, including monitoring proper documentation, providing training, enforcing procedures regarding money handling and reconciliation, and coordinating with Internal Audit, the Bursar, and other related offices.

6. Oversees the reporting of enrollment data to the National Student Clearinghouse and facilitates the resolution of related system and data discrepancies, as well as difficulties experienced by students, such as securing loan deferments and other related matters.

7. Oversees registration services by developing and documenting policies and procedures, implementing and maintaining effective systems, and working in cooperation with the Registrar and others to ensure academic policies and procedures are enforced and proper records are maintained.

8. Oversees support services to students such as the processing of withdrawals, cancellations, instructor drops, prerequisite drops, and deleted sections with enrollment and assesses student satisfaction with registration services by examining registration trends.

9. Maintains a thorough knowledge of academic policies and University data systems and provides training for the campus community on topics such as class schedule building, academic policies, and web-based computer systems and programs.

10. Oversees the development of class schedules by maintaining class schedule building procedures, providing training to campus constituencies including department heads and secretaries regarding these procedures, editing the schedule for accuracy and compliance with University policies, updating the registration guide (important dates and deadlines, sequence, final exams schedule, and so forth) and publishing the schedule on the web.

11. Develops, disseminates, and enforces the registration sequence for each registration cycle, including setting priority dates for approved categories of students, and supervising the input, maintenance, and testing of the prerequisite checking, registration sequence, refund, and cancellation tables on the University database system.

12. Ensures students have appropriate information needed to make informed decisions regarding registration, change of schedule, Pass/Not Pass grading, audit grading, and withdrawing and that the requests are processed sensitively, accurately, and according to University policy by monitoring the processing of such changes, proposing changes to policy when needed, and communicating such changes to the University community.

13. Assures compliance with the fee payment, refund, and credit policies by testing fees each semester, setting fee payment deadlines each semester, assuring the processing of cancellation reports, and setting and publishing the refund deadline each semester.

Required Skills

Minimum five years\' experience in Office of the University Registrar or Registration dept. Excellent written and verbal communication skills. Ability to work to established deadlines. Excellent problem solving skills necessary. A positive student success oriented attitude necessary with high integrity and ethics. Project management experience. Must be able to work flexible hours. Must hold a Bachelor\'s or a Master\'s degree in any related field. Must be bilingual (Arabic and English)

Edarabia