Heart of the House

Found in: beBee S AE - 3 days ago


United Arab Emirates Accor Hotels Full time

    MAIN RESPONSIBILITY


  • Responsible for the following Heart of the House areas (in terms of cleanliness, maintenance, administration, safety & security, inspection, etc.):
    • Heartist’s Cafeteria (Al Diyafah)
    • Male & Female Heartist’s Locker Rooms and Changing Areas
    • Smoking and Recreational Areas
    • Receiving Area
    • Entire Corridors and Notice Boards

  • Ensures the food temperatures, storage and quality are up to the standards (ISO and HACCP implementation) and adhering to the local legal regulations.
  • Drives and implements ALLSAFE protocols for all Heartists.
  • Liaises and coordinates with the hotel’s Security, Talent & Culture and Housekeeping leaders.
  • Administers all the mandated documentation for various internal and external inspections.
  • Helps and assists the Hotel Manager and Head of Departments to drive optimum quality and efficiency in their respective operations.

 


 GENERAL RESPONSIBILITIES


 


  • Should have very good time management skills
  • Should have up-to-date knowledge of the new rules & regulation.
  • To generally promote and ensure good inter-departmental relations.
  • To display a pleasant manner and positive attitude at all times and to promote a good company image, Heartists & business partners.
  • To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.
  • To adhere to Company and Hotel rules and regulations at all times.
 

 OCCASIONAL RESPONSIBILITIES


  • To report any equipment failures/problems related to staff accommodation/cafeteria to the Maintenance Department.
  • To participate in any Training/Developments schemes as recommended by senior management.
  • To comply with any reasonable request made by management to the best of your ability.
  • To project at all times a positive and motivated attitude and exercise self control.
  • To participate in providing and receiving constructive criticism concerning the Department as a whole, in order to improve efficiency, productivity.

 


 HYGIENE/PERSONNEL SAFETY/ENVIRONMENT


  • To be fully aware and conversant of Accor spirit, values and goals and is responsible to integrate them in the day to day operation.
  • Ensures the due application of rules and regulations concerning health and safety.
    Ensures respect of the hotel's commitments to the 'Environment Charter'.

 


 REPORTING LINE


  • Reports to the Hotel Manager.

 


 PROFILE


  • Fluent in English.  Knowledge in additional language is definitely an advantage.
  • Previous experience in a multicultural environment in UAE is essential.
  • Bachelor degree.

     



    MAIN RESPONSIBILITY


 


  • Responsible for the following Heart of the House areas (in terms of cleanliness, maintenance, administration, safety & security, inspection, etc.):
    • Heartist’s Cafeteria (Al Diyafah)
    • Male & Female Heartist’s Locker Rooms and Changing Areas
    • Smoking and Recreational Areas
    • Receiving Area
    • Entire Corridors and Notice Boards

  • Ensures the food temperatures, storage and quality are up to the standards (ISO and HACCP implementation) and adhering to the local legal regulations.
  • Drives and implements ALLSAFE protocols for all Heartists.
  • Liaises and coordinates with the hotel’s Security, Talent & Culture and Housekeeping leaders.
  • Administers all the mandated documentation for various internal and external inspections.
  • Helps and assists the Hotel Manager and Head of Departments to drive optimum quality and efficiency in their respective operations.

 GENERAL RESPONSIBILITIES


  • Should have very good time management skills
  • Should have up-to-date knowledge of the new rules & regulation.
  • To generally promote and ensure good inter-departmental relations.
  • To display a pleasant manner and positive attitude at all times and to promote a good company image, Heartists & business partners.
  • To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.
  • To adhere to Company and Hotel rules and regulations at all times.
 

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