Director, Corporate Excellence

Found in: beBee S AE - 3 days ago


United Arab Emirates Higher Colleges of Technology Full time
Position Summary

As the lead member of the corporate excellence under the department of Strategy, Future, and Institutional Performance at HCT, the Director - Corporate Excellence is responsible for ensuring that the HCT operates as efficiently and effectively as possible through a combination of leadership, coaching, and communication skills to lead this charge.


The Director, Corporate excellence may also be tasked with developing new processes or procedures to help the HCT become more efficient in the future. This might include anything from creating training programs for employees to implementing new technology systems.



Requirements

Strategic Role


Oversee and organize the execution of training programs to ensure corporate excellence standards in all departments, teams, and sections through internal programs.


Design, develop and refine processes and services to keep up with ongoing developments to ensure the achievement of key objectives.


Define and manage key performance indicators in cooperation with organization units.


Engage process improvement projects that eliminate re-work, provide cost savings, increase revenues and increase client/customer satisfaction and value.


Operational Role


Identify weaknesses and gaps in the existing practices and policies and facilitate process improvement to finally achieve customer satisfaction (internal or external) and financial goals.


Coach project sponsors, and develop Green Belts on the application of the Enterprise Excellence Tools


Operate independently and react rapidly in a complex organizational environment and multi-faceted tasking while providing insights and independent thought and advice on interoperability areas.




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