Specialist-Facilities Management Soft Services

Found in: beBee S AE - 1 week ago


dubai, United Arab Emirates Transguard group Full time

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 50,000 employees We are currently recruiting for a Specialist Facilities Management Soft Services to join our team at Transguard Group. The candidate is to be based out of Dubai.


Scope-


The role of the Specialist is to identify learning and development needs in order to develop / enhance and deliver existing learning and development material for, but not exclusive to, Transguard FM Cleaning. Training and develop documents required for floor level operations.


Responsibility-


  • Create, and develop new course material as a result of a Learning Needs Analysis.
  • Create learning and session.
  • Plans for each training Module.
  • Analyse existing learning and development material, refine, enhance and develop into modules using approved format.
  • Create and develop practical activities.
  • Visual material and learning aids and create mandatory checklist.
  • Facilitate information using a variety of instructional techniques and formats such as role plays, simulations, team exercises, group discussions, videos and presentations.
  • Monitor, record, and evaluate learning and development activities and program effectiveness, success and return investment.
  • Investment (ROI) periodically with appropriate level of Line.
  • Management to deliver comprehensive feedback.
  • Assist with the creation of the FM Cleaning course prospectus and manual.
  • Ensure that the learning and development methods meet with and integrate with organizational requirements for quality, health and safety, legal stipulations, environmental policies and general duty of care.
  • Support Delivery and Assessment of ILM Courses.

Skills

Knowledge - Education


  • Degree or Honors

Knowledge - General


  • Well versed with standard Cleaning Principle

Technical Skills


  • MS Office Suite
  • Computer Literacy

Hard Skills


  • Reporting Skills
  • Performance Management
  • Strategic Planning

Soft Skills


  • Critical Thinking
  • Time Management
  • Minimum English and Hindi Language Level (by Transguard Group Standards)
  • Effective Listening
  • Effective Communication
  • Customer Service Orientation
  • Conflict Resolution

 


This position profile indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions expected of an employee. An employee may be asked to perform other duties as required which are within the scope, spirit, and purpose of the position profile. The employee shall also adhere to TRANSGUARD’S information security policies and procedures and the policies and procedures applicable to their area of responsibility.


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