Relationship Officer
Found in: beBee S AE - 3 weeks ago
KEY ACCOUNTABILITIES: This section shall not be customised to reflect accountabilities which may be unique to one role. Please use Section 5 to capture any accountabilities specific to the role which are over and above those mentioned in this section.
Job Context Specific Accountability Financial: Accomplish set sales and revenue objectives for all Products as per set business plan. Achieve monthly& annual set KPI objectivesFocus on New To Bank acquisition along with leveraging existing client baseTo leverage on cross sell opportunities to ensure higher revenue per customerMaintain Daily Sales Reports on sales performance for review by team leader and manager assets
Customers: Be commercially effective in the role and consistently keep customer/client as focus & ensure excellent customer service by delivering quality client on-boarding experience. Ensure thorough knowledge of all product, policies and processes in order to achieve superior client on boarding experienceTo ensure no mis selling to customers by offering products/services transparently as per customer requirementsUnderstand and resolve/escalate customer redresses to ensure timely resolution Learning & Growth: Participate in the assigned People Development and L&D programmes. Take accountability for own development by active enrolment and participation with close coordination with respective Team To ensure participation in assigned training, Learning & Developemet programmesAwareness to competition offerings and offer suggestions to line manager to improve product/ processes
Internal Processes: Ensure implementation of prescribed Sales & Compliance processes as per Bank's policies. Implement governance & controls to proactively identify, manage and minimize/mitigate potential losses to the franchise within respective Area. Adhere to Risk Control Assessment process across all areas of Business Banking Department - Selling, Client Onboarding,Fraud Control,Client Application & KYC Documentation etcAdherence to all prescribed internal processes to ensure satisfactory Audit Ratings by adherence of all prescribed processesEnsure to bring quality and right customers to the franchise .Discuss the cases with stake holders and ensure support is provided
Specialist Skills required for the Job: Core Skills Technical Skills Leadership & team managementGood knowledge of BB productsService quality & customer handling skillsGood Computer skills; Excel, word, PPMotivated & Proactive approachCompetitive and ability to work in multi cultural environmentAbility to develop & strengthen relationship between team & customersGood knowledge of BB products, compliance policies & servicesNTB Business development abilities
JOB KNOWLEDGE, SKILLS AND EXPERIENCE Requires good convincing and Negotiating Skills according to the complexity of business.Continuous suggestions on Changes and ways of improving FAB Products.To build and maintain effective business relationship with all colleagues.Identify any cross Selling opportunity for Other Business Divisions of the Bank Qualifications QUALIFICATIONS & EXPERIENCE: Education required : University Degree / MBA / PGDM / Sales diploma or certification preferable. Experience : 3 – 5 years of experience in Banking or in a Financial Industry
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Found in: Whatjobs AE C2 - 6 days ago
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Found in: Talent AE 2A C2 - 7 days ago
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Found in: Talent AE C2 - 23 hours ago
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Found in: Talent AE A C2 - 2 days ago
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Relationship Officer
2 days ago
Abu Dhabi, United Arab Emirates Smart Union Commercial Brokerage LLC Full timeSurani Group is looking for Sales Professionals for No.1 bank in UAE. - To engage and educate customer on product usage. - Must have experience in sales or tele sales. - To identify new platforms to generate leads. - Able to work towards achieving targets. - Excellent Communcation and relationship building skills. Qualifications: Bachelor's Degree or...
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Relationship Officer
3 days ago
Abu Dhabi, United Arab Emirates Smart Union Commercial Brokerage LLC Full timeSurani Group is looking for Sales Professionals for No.1 bank in UAE. - To engage and educate customer on product usage. - Must have experience in sales or tele sales. - To identify new platforms to generate leads. - Able to work towards achieving targets. - Excellent Communcation and relationship building skills. Qualifications: Bachelor's Degree or...