Jobs: customer service manager

Job Title: Call Center Manager Department: Customer Service / Operations Reports To: Director of Customer Service / Operations Manager Location: Dubai **Job Type**: Full-Time ⸻ Job Summary: ⸻ Key Responsibilities: - Manage and supervise the daily operations of the call center to ensure customer service standards are met. - Hire, train, mentor,...

**Job Summary**: **Responsibilities**: Assist customers with product information, orders, returns, and exchanges. Address and resolve customer complaints, concerns, and issues with patience and empathy. Provide accurate and detailed information about company products, services, policies, and procedures. Collaborate with internal teams to ensure customer...

Job Title - Customer Success Manager Location - Dubai Job Type - Full TimeAbout DoubleTick: DoubleTick is a Multi-Number Conversational Intelligence and WA CX Platform designed specifically to enable Frontline Executives, Sales Teams, Relationship Managers, Dealerships, Retail Stores WhatsApp Handles and centralise, govern, automate and scale Customer...

Job Title - Customer Success Manager Location - Dubai Job Type - Full TimeAbout DoubleTick: DoubleTick is a Multi-Number Conversational Intelligence and WA CX Platform designed specifically to enable Frontline Executives, Sales Teams, Relationship Managers, Dealerships, Retail Stores WhatsApp Handles and centralise, govern, automate and scale Customer...

**Job description** - Providing introductory information to new customers - Ensuring that customers are satisfied with services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting customers or clients know about additional products or services - Determining the quickest, most effective ways to answer...

**Key Responsibilities**: **1. Customer Service & Follow-up**: - Follow up with clients after each service to ensure satisfaction. - Promote and explain weekly/monthly packages to convert one-time clients into regular clients. - Handle inquiries and respond promptly via phone and WhatsApp. **2. Client Database (CRM)** - Record client data (name, area,...

Customer Service Manager We are seeking a proactive and experienced Customer Service Manager to manage our team and deliver exceptional service. What you could expect as a Customer Service Manager: - Lead commercial and technical support to ensure high customer satisfaction - Manage customer inquiries across multiple communication channels - Coordinate team...

About Médetone Médetone is a dynamic and fast-growing online pharmacy that prioritises customer care and innovation in healthcare delivery. We are committed to providing customers a seamless, safe, and efficient service. We offer prescription medications, over-the-counter products, and personalised healthcare services. As we continue to grow, we are...

**Company Introduction** Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89...

Job Title: Customer Service Manager Job Summary: We are seeking a highly motivated Customer Service Manager to lead our customer support operations in the payment / fintech domain. The role involves managing a multi-channel support team, ensuring excellent service quality, resolving escalations, collaborating with product and operations to improve...

Job Title: Customer Service Manager Job Summary: We are seeking a highly motivated Customer Service Manager to lead our customer support operations in the payment / fintech domain. The role involves managing a multi-channel support team, ensuring excellent service quality, resolving escalations, collaborating with product and operations to improve...

WE ARE HIRING A CUSTOMER SERVICE MANAGER Are you ready to join the world's premier MarTech solution? TLC has become THE global MarTech solution to reward consumer behaviour with experiences. Now operating from 14 worldwide hubs, the TLC Platform connects millions of consumers with over 150,000 experience reward venues. We trust in decades of proprietary...

**Career Area**: Product Support **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about...

**Main Job Duties and Responsibilities** - deal directly with customers either by telephone, electronically or face to face - respond promptly to customer inquiries - handle and resolve customer complaints - obtain and evaluate all relevant information to handle product and service inquiries - provide pricing and delivery information - perform customer...

Looking for experienced Typist with Sales skill for Business Setup Service Company in Dubai Should have experience in labor works and DED Male Preferred Bachelor degree is must Languages: English, Hindi Joining immediate **Education**: - Bachelor's (preferred) **Experience**: - Sales: 1 year (preferred) - Typist: 2 years...

**Sales & Customer Service Manager** You will be the driving force behind our customer-centric approach. In this pivotal role, you will oversee and synergize our sales and customer service teams to ensure a seamless and outstanding experience for our customers. **Your Mission**: - Strategically lead both sales and customer service teams to foster a...

Overview Fuelled by passion, KAYALI was founded in 2018 by beauty mogul and fragrance fanatic, Mona Kattan. Translating to ‘my imagination’ in Arabic, KAYALI provides a modern fragrance experience inspired by Mona’s rich Middle Eastern heritage and the art of layering scents to help you create your mood; where sharing scents is a ritual and smelling...

Company Overview Fuelled by passion, KAYALI was founded in 2018 by beauty mogul and fragrance fanatic, Mona Kattan. Translating to ‘my imagination’ in Arabic, KAYALI provides a modern fragrance experience inspired by Mona’s rich Middle Eastern heritage and the art of layering scents to help you create your mood; where sharing scents is a ritual and...

BlackStone eIT is looking for a dynamic **Customer Service Representative** to join our team and help provide outstanding support to our clients. In this role, you will engage with customers to assist with inquiries, resolve issues, and enhance their overall experience with our products and services. Your ability to communicate effectively and empathize with...

Position: Customer Service Representative Company Overview: Star Services LLC is a leading provider of customer service solutions in Dubai, United Arab Emirates. With a strong commitment to excellence and a focus on providing exceptional service to our clients, we have established ourselves as a trusted partner for businesses of all sizes. Our...